Porter Place

Positive Reviews:

• Visitors and residents have found the staff to be very accommodating, friendly, and kind.
• The facility and grounds are described as very nice and always beautiful.
• Residents appear to be very happy, and the environment is welcoming for work.
• Some residents feel well protected from health risks, appreciating the strict enforcement of regulations.

Negative Reviews:

• Several reports of staff being rude, lazy, and not providing adequate care to residents.
• There are serious concerns about the caregiver to resident ratio and the quality of medical care, including medication management and emergency response.
• Incidents of neglect and abuse have been reported, leading to severe anxiety and humiliation for some residents.
• Complaints about the management of critical situations, including a lack of dignity in handling deceased residents.
• Some families have had to move their loved ones to other facilities due to the poor care received.

Mixed Reviews:

• While some residents and their families have had good experiences with the staff and management, others strongly advise against placing loved ones in the facility due to negative experiences.
• There are discrepancies in reports about the facility's response to health and safety concerns, with some praising the efforts while others criticize the lack of proper care and attention.