Pomeroy Living Sterling Assisted

Positive Reviews:

• Employees express a strong sense of family and dedication to residents, highlighting a positive work environment and a love for their roles.
• Many reviews praise the cleanliness of the facility and the welcoming, friendly staff.
• Residents and their families appreciate the attentive and compassionate care, with many noting significant improvements in their loved ones' quality of life.
• Activities and efforts to keep residents engaged, even during challenging times like the pandemic, are well-received.
• The staff's responsiveness and the facility's ability to make transitions smooth and comfortable for both residents and their families are frequently mentioned.

Negative Reviews:

• A few reviews criticize the facility for not following hospital discharge instructions and for making staff work alone, suggesting operational and staffing issues.
• One review describes the place as "terrible and disgusting," though this is not reflective of the majority opinion.

Overall Sentiment:

The majority of reviews for Pomeroy Sterling are overwhelmingly positive, with employees, residents, and their families praising the facility's caring environment, cleanliness, and the quality of care provided. While there are a few negative comments, they are vastly outnumbered by positive experiences. This suggests that Pomeroy Sterling is a reputable and beloved senior living community for both its residents and staff.