📞 Call for pricing and availability: (800) 780-8101
Pointe Coupee Healthcare
1820 False River Road, New Roads, LA 70760
For Pricing & Availability
(800) 780-8101To Reach a Resident
(225) 638-4431Estimated Pricing
Price Comparison
Pointe Coupee Healthcare Description
Pointe Coupee Healthcare is a community that offers assisted living, memory care, nursing care, skilled nursing and rehabilitation and is about 18.0 miles outside the town of Zachary, Louisiana. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.7 out of 10 making it the 2nd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in New Roads
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in New Roads
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in New Roads
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in New Roads
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Pointe Coupee Health Care show a mix of experiences. Some family members express deep satisfaction with the care provided, highlighting the facility's cleanliness, the range of activities available for residents, and the staff's attentiveness and kindness. Positive reviews mention the facility's ability to keep residents engaged and well-cared for, noting improvements in their loved ones' health and well-being.
However, other reviews are starkly negative, citing concerns over neglect, poor management, and inadequate care. Complaints include instances of residents being left unattended, issues with cleanliness, and a lack of responsiveness from the administration. Some reviewers express regret over their decision to place their loved ones in the facility, mentioning a decline in their family members' conditions.
While some families feel that the facility offers a comfortable and supportive environment for their relatives, others urge caution, suggesting that the quality of care can vary significantly. The facility's ability to provide private rooms and engage residents in activities is praised, but concerns about staff behavior and the overall management of the facility are notable.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
5
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: May 19, 2005
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 91
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 16
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $3250
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2021-10-18 | 2021-11-15 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-06-12 | 2023-07-21 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2023-06-12 | 2023-05-26 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2022-11-03 | 2022-12-16 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
2022-11-03 | 2022-11-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2022-11-03 | 2022-12-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2022-11-03 | 2022-12-16 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2021-12-21 | 2022-01-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2022-04-08 | 2022-05-16 | E | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
2022-04-08 | 2022-05-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2022-04-08 | 2022-05-16 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2022-04-08 | 2022-05-16 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2022-04-08 | 2022-05-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-04-08 | 2022-05-16 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
2022-04-08 | 2022-05-16 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
2022-04-08 | 2022-05-16 | F | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
2022-04-08 | 2022-05-16 | F | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
2022-04-08 | 2022-05-16 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2022-04-08 | 2022-05-16 | D | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
2022-02-16 | 2022-03-14 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2021-10-22 | 2021-12-06 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2021-10-22 | 2021-12-06 | E | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
2021-10-22 | 2021-12-06 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2021-10-22 | 2021-12-06 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
2021-10-22 | 2021-12-06 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
2021-10-22 | 2021-12-06 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
2021-10-22 | 2021-12-06 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2021-10-22 | 2021-12-06 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2021-10-22 | 2021-12-06 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
2020-11-17 | 2020-12-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2020-11-17 | 2020-12-17 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2019-08-22 | 2019-09-16 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2019-08-22 | 2019-09-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2019-08-22 | 2019-09-16 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2019-08-22 | 2019-09-16 | J | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
Fines
Fine Date | Fine Amount |
---|---|
2019-08-22 | $36,384 |
2020-11-17 | $3,250 |
What is in the Neighborhood
- The closest city is Zachary which is 18.0 miles away and has a population of 16,448 (small town).
- The average income is $50,349, which is low compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 52
- Average Temperature: 70.2
- Day Breakdown: The area gets 174 days of rain, 0 days of snow and 190 days of sun
- Precipitation: 1.5 inches a year
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.6 miles awayWinn-Dixie
18.3 miles awayPo Folks Fruits and Vegetables
19.8 miles awayTony's Seafood
22.2 miles awaySoSis Boutique
23.3 miles awayNone Found
Bus Stations
FlixBus Baton Rouge
22.8 miles awayBanks
Region's Bank
0.6 miles awayThe Cottonport Bank
0.6 miles awayPeople's Bank
0.8 miles awayEFCU
22.0 miles awayChase
24.7 miles awayHospitals
Pointe Coupee General Hospital
0.4 miles awayWest Feliciana Parish Hospital Heliport
8.3 miles awayEast Louisiana State Hospital Colony Number 6
17.0 miles awayEastern Louisiana Mental Health System
17.3 miles awayEast Louisiana State Hospital Colony Number 5
18.2 miles awayPharmacies
Walmart Pharmacy
0.6 miles awayWinn Dixie Pharmacy
0.6 miles awayCVS Pharmacy
24.5 miles awayAlbertsons Pharmacy
26.1 miles awayWalgreens
26.3 miles awayDentists
Bayou Braces
26.3 miles awayParks
False River Park
0.7 miles awayRosedown Plantation State Historic Site
9.0 miles awayRyan Allen Shoup Park
11.1 miles awayAudubon State Historic Site
11.4 miles awayLocust Grove State Historic Site
12.6 miles awayPlaces of Worship
Saint Joseph's Catholic Church
22.7 miles awaySaint James Episcopal Church
22.9 miles awayNone Found
Culture
Baton Rouge Gallery
24.5 miles awayGreek Theatre
24.8 miles awayMagnolia Theatre & Performing Arts Pavilion
25.1 miles awayUnion Theater
25.1 miles awayAfrican-American Cultural Center
25.2 miles awayRestaurants
Subway
0.5 miles awayRotolo's Pizza
0.6 miles awayScott's Steak House
0.6 miles awayHot Tails
0.9 miles awayMa Mama's
1.3 miles awayGet exact pricing & check availability
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