📞 Call for pricing and availability: (800) 780-8101

Pointe Coupee Healthcare

1820 False River Road, New Roads, LA 70760

Assisted Living Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(225) 638-4431

Estimated Pricing

Studio
Estimated $3,177

Price Comparison

  • Average City Price: $3,177
  • Average State Price: $3,273
  • Average National Price: $3,754


  • Pointe Coupee Healthcare Description

    Pointe Coupee Healthcare is a community that offers assisted living, memory care, nursing care, skilled nursing and rehabilitation and is about 18.0 miles outside the town of Zachary, Louisiana. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.7 out of 10 making it the 2nd highest rated community in the city out of 3 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in New Roads

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in New Roads

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in New Roads

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in New Roads


    Community Reviews

    6.7
    Pointe Coupee Healthcare
    Based on My Caring Plan's proprietary scoring, including 12 reviews across the web

    Ranking

  • Ranking in City: 2 out of 3 communities in New Roads
  • Ranking in State: 278 out of 386 communities in LA
  • Care A

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Pointe Coupee Health Care show a mix of experiences. Some family members express deep satisfaction with the care provided, highlighting the facility's cleanliness, the range of activities available for residents, and the staff's attentiveness and kindness. Positive reviews mention the facility's ability to keep residents engaged and well-cared for, noting improvements in their loved ones' health and well-being.

    However, other reviews are starkly negative, citing concerns over neglect, poor management, and inadequate care. Complaints include instances of residents being left unattended, issues with cleanliness, and a lack of responsiveness from the administration. Some reviewers express regret over their decision to place their loved ones in the facility, mentioning a decline in their family members' conditions.

    While some families feel that the facility offers a comfortable and supportive environment for their relatives, others urge caution, suggesting that the quality of care can vary significantly. The facility's ability to provide private rooms and engage residents in activities is praised, but concerns about staff behavior and the overall management of the facility are notable.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    24-hour nursing care

    Physicians on call

    Biweekly visits from a physician or nurse practitioner

    Physical, occupational and speech therapies

    IV administration

    Wound care


    Services

    Laundry service

    Personal laundry and housekeeping

    Social services

    Personal banking seven days a week

    Salon services

    Counseling


    Activities

    Recreational activity program

    Pet therapy

    Exercise classes

    Arts and crafts

    Social outings

    Birthday parties


    Community Amenities

    Resident security system and surveillance cameras

    Private landscaped courtyard access with gazebo and BBQ pit for family gatherings

    Church services

    Beauty salon services

    Chaplain visits

    Gazebo


    Room Amenities

    All private rooms and bathrooms with cherry wood furnishings

    Wall decor

    Personal flat screen TV with free cable

    Free WiFi access

    Personal library


    Dining

    Multiple dining rooms

    Dining room menu posted weekly


    Transportation

    Scheduled medical transportation

    Scheduling and transportation to all appointments


    Pet

    Pet therapy

    Pet visits



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 3
    Long-term quality measure rating: 5
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: May 19, 2005
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 91
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 16
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $3250


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-10-18 2021-11-15 D Smoke Deficiencies Provide properly protected cooking facilities.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-12 2023-07-21 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-06-12 2023-05-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-11-03 2022-12-16 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-11-03 2022-11-23 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-11-03 2022-12-16 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-11-03 2022-12-16 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-12-21 2022-01-24 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-04-08 2022-05-16 E Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2022-04-08 2022-05-16 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-04-08 2022-05-16 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-04-08 2022-05-16 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-04-08 2022-05-16 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-04-08 2022-05-16 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-04-08 2022-05-16 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-04-08 2022-05-16 F Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2022-04-08 2022-05-16 F Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2022-04-08 2022-05-16 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-04-08 2022-05-16 D Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2022-02-16 2022-03-14 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-10-22 2021-12-06 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-10-22 2021-12-06 E Nursing and Physician Services Deficiencies Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    2021-10-22 2021-12-06 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-10-22 2021-12-06 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-10-22 2021-12-06 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2021-10-22 2021-12-06 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-10-22 2021-12-06 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-10-22 2021-12-06 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-10-22 2021-12-06 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2020-11-17 2020-12-16 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-11-17 2020-12-17 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-08-22 2019-09-16 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-08-22 2019-09-16 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-08-22 2019-09-16 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-08-22 2019-09-16 J Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Fines

    Fine Date Fine Amount
    2019-08-22 $36,384
    2020-11-17 $3,250

    What is in the Neighborhood

    General Area Overview
    • The closest city is Zachary which is 18.0 miles away and has a population of 16,448 (small town).
    • The average income is $50,349, which is low compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 52
      • Average Temperature: 70.2
      • Day Breakdown: The area gets 174 days of rain, 0 days of snow and 190 days of sun
      • Precipitation: 1.5 inches a year

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.6 miles away
    Winn-Dixie
    18.3 miles away
    Po Folks Fruits and Vegetables
    19.8 miles away
    Tony's Seafood
    22.2 miles away
    SoSis Boutique
    23.3 miles away

    None Found

    Bus Stations

    FlixBus Baton Rouge
    22.8 miles away

    Banks

    Region's Bank
    0.6 miles away
    The Cottonport Bank
    0.6 miles away
    People's Bank
    0.8 miles away
    EFCU
    22.0 miles away
    Chase
    24.7 miles away

    Hospitals

    Pointe Coupee General Hospital
    0.4 miles away
    West Feliciana Parish Hospital Heliport
    8.3 miles away
    East Louisiana State Hospital Colony Number 6
    17.0 miles away
    Eastern Louisiana Mental Health System
    17.3 miles away
    East Louisiana State Hospital Colony Number 5
    18.2 miles away

    Pharmacies

    Walmart Pharmacy
    0.6 miles away
    Winn Dixie Pharmacy
    0.6 miles away
    CVS Pharmacy
    24.5 miles away
    Albertsons Pharmacy
    26.1 miles away
    Walgreens
    26.3 miles away

    Dentists

    Bayou Braces
    26.3 miles away

    Parks

    False River Park
    0.7 miles away
    Rosedown Plantation State Historic Site
    9.0 miles away
    Ryan Allen Shoup Park
    11.1 miles away
    Audubon State Historic Site
    11.4 miles away
    Locust Grove State Historic Site
    12.6 miles away

    Places of Worship

    Saint Joseph's Catholic Church
    22.7 miles away
    Saint James Episcopal Church
    22.9 miles away

    None Found

    Culture

    Baton Rouge Gallery
    24.5 miles away
    Greek Theatre
    24.8 miles away
    Magnolia Theatre & Performing Arts Pavilion
    25.1 miles away
    Union Theater
    25.1 miles away
    African-American Cultural Center
    25.2 miles away

    Restaurants

    Subway
    0.5 miles away
    Rotolo's Pizza
    0.6 miles away
    Scott's Steak House
    0.6 miles away
    Hot Tails
    0.9 miles away
    Ma Mama's
    1.3 miles away

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    Google map of Pointe Coupee Healthcare

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


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