Poets Walk Warrenton, Va

Positive Reviews:

• Employees express high satisfaction working at Poet's Walk, highlighting a friendly and clean environment.
• Visitors and family members praise the staff for their helpfulness, support, and thoughtfulness, especially during difficult transitions.
• Exceptional care noted for personalized and professional service across all staff levels, maintaining high standards even during the COVID pandemic.
• Facility described as new, clean, and well-maintained with a wide range of activities and delicious food options.
• Specific staff members are commended for their passion, care, and ability to make residents and their families feel at home and cared for.
• The community is recommended for its specialized level of care, treating residents like family.
• Leadership and care staff are recognized for going above and beyond in making residents feel at home, with the community being clean and updated.

Negative Reviews:

• One review criticizes the facility for cleanliness issues and staff attitude, specifically mentioning roaches and poor food quality.
• A job applicant shares a negative experience with the hiring process, feeling their time was wasted.

Overall Sentiment:

The majority of reviews for Poet's Walk are overwhelmingly positive, with many highlighting the exceptional care, supportive staff, and well-maintained facility. A few negative experiences were noted, but they are significantly outnumbered by positive feedback. The community is highly recommended by both staff and families of residents for anyone seeking memory care services.