Poet’S Walk Round Rock

Reviews for Poet’s Walk Round Rock highlight the facility's exceptional care, cleanliness, and the engaging activities available for residents. Many reviewers express relief and gratitude for finding such a caring and professional environment for their loved ones. The staff, including the Marketing Director, nurses, and Family Advocate, receive special mention for their warmth, professionalism, and dedication to keeping families informed and involved in care plans.

One reviewer shared a remarkable story of the lengths to which the facility went to assist their mother's transition from out of state, emphasizing the caring and loving nature of the staff. Residents are described as happy, engaged, and well-cared-for, with a variety of activities like arts and crafts, memory games, and gardening to keep them active and involved. The facility itself is praised for its cleanliness, beautiful outdoor areas, and amenities such as a hair salon and on-site medical services.

However, there are mentions of challenges such as staff turnover and one review that raises concerns about medical neglect and suggests conducting a thorough background check on the facility. Despite this, the overwhelming majority of reviews are positive, with families noting significant improvements in their loved ones' engagement and well-being since moving to Poet’s Walk.

Meals are generally well-received, though one resident finds the food to be less to her liking, a sentiment humorously shared by her family. The community's efforts to maintain safety and cleanliness, especially in response to COVID-19, are also commended.

Overall, Poet’s Walk Round Rock is highly recommended by most reviewers for its quality care, supportive environment, and the peace of mind it offers to families of residents with dementia and memory care needs.