📞 Call for pricing and availability: (800) 780-8101

Plymouth Village

900 Salem Dr, Redlands, CA 92373

Independent Living Assisted Living Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(909) 793-1233

Estimated Pricing

Studio
Estimated $2,760
One Bedroom
Estimated $3,476
Two Bedroom
Estimated $4,275

Price Comparison

  • Average City Price: $3,503
  • Average State Price: $4,162
  • Average National Price: $4,181


  • Plymouth Village Description

    Plymouth Village is a very large 301 bed community that offers independent living, assisted living, memory care, nursing care, skilled nursing and rehabilitation and is located in Redlands, California and is part of the Human Good network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom and suite room layouts.

    The community has an average rating of 7.9 out of 10 making it the 12th highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Redlands

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Redlands

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Redlands

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Redlands

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Redlands


    Community Reviews

    7.2
    Plymouth Village
    Based on My Caring Plan's proprietary scoring, including 67 reviews across the web

    Ranking

  • Ranking in City: 12 out of 20 communities in Redlands
  • Ranking in State: 2661 out of 3640 communities in CA
  • Food and Dining A

    Activities B

    Facility and Grounds B

    Care B

    Staff A

    Cleanliness A


    Employee Reviews

    7.3
    Human Good
    Based on My Caring Plan's proprietary scoring, including 757 reviews across the web

    The following insights are from employees that work in California

    Employee Pay B

    Employee Staff B

    Employee Culture A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many residents find Plymouth Village to be a wonderful, friendly place to call home, appreciating the community, activities, and the care provided.
    • The campus is described as beautiful and well-kept, with great food and amenities that cater to seniors requiring extended care.
    • Residents enjoy being active in the community through committees and find the staff and fellow residents supportive, especially as health challenges arise.
    • Family members appreciate the attentive staff and the ability for their loved ones to stay involved in their favorite activities while receiving necessary care.
    • The move-in process is described as easy, with friendly staff and residents, and the location is convenient to outside medical facilities.

    Negative Reviews:

    • There have been reports of a COVID-19 outbreak with a lack of communication and support from management during the crisis.
    • Some employees have experienced issues with job security and lack of support, including unfulfilled bereavement pay and discrimination concerns.
    • Residents have complained about noise disturbances from other residents and inadequate pain management leading to discomfort.
    • Concerns have been raised about the level of care and hygiene standards, with some family members choosing to relocate their loved ones due to these issues.
    • There have been specific complaints about staff behavior, including rudeness and negligence in medication management.

    Mixed Reviews:

    • While some reviews highlight the beauty of the grounds and the quality of the facilities, others point out navigational issues and misdirections around the area.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Plymouth Village Videos


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    Health

    Assistance with various daily activities, including bathing, grooming and dressing

    Medication management and monitoring

    High team member-to-resident ratio for greater personal attention

    Priority access to our full continuum of care, if ever needed

    Rehabilitation services

    Short-term rehabilitation


    Services

    Housekeeping

    Interior and exterior maintenance

    Banking and postal services

    Maintenance-free

    Home maintenance

    Grooming


    Activities

    Life-enriching activities to promote engagement

    Engaging activities and special events

    Social, recreational and educational opportunities

    Secure and stimulating outdoor memory garden

    Social opportunities

    Strength training


    Community Amenities

    24/7 security and emergency call system

    Flexible MyChoice dining program

    Fitness center

    Swimming pool

    Beautifully landscaped grounds and courtyards

    Library


    Room Amenities

    Private and semi-private suites

    Personalized memory boxes

    Silent security system

    Dishwasher

    Kitchen

    Family room


    Dining

    Three nutritious meals per day

    Bright and open living and dining room with delicious, nutritious options

    Flexible dining plan with diverse menus

    Formal dining room and casual, grill-style bistro

    Menus change regularly

    MyChoice dining program


    Transportation

    Transportation to medical appointments

    Scheduled transportation


    Pet

    Pet-friendly environment



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 4
    Staffing rating: 3
    Quality measure rating: 2
    Long-term quality measure rating: 1
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: March 29, 1968
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 48
    Total current residents: 33
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $658


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-21 2023-04-20 D Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2023-03-21 2023-04-20 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2023-03-21 2023-04-20 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2023-03-21 2023-04-20 E Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2023-03-21 2023-04-20 E Construction Deficiencies Use approved construction type or materials.
    2023-03-21 2023-04-20 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-03-21 2023-04-20 D Smoke Deficiencies Provide properly protected cooking facilities.
    2023-03-21 2023-04-20 D Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2023-03-21 2023-04-20 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2023-03-21 2023-04-20 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-03-21 2023-04-20 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-03-21 2023-04-20 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2023-03-21 2023-04-20 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-03-21 2023-04-20 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2023-03-21 2023-04-20 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-10-30 2019-11-19 C Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2019-10-30 2019-11-19 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2019-10-30 2019-11-19 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-10-30 2019-11-19 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-10-30 2019-11-19 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-12-28 2019-01-31 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2018-12-28 2019-01-31 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2018-12-28 2019-01-31 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-12-28 2019-01-31 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-12-28 2019-01-31 F Miscellaneous Deficiencies Ensure that smoke control systems are tested and documented in accordance with established engineering principles.
    2018-12-28 2019-01-31 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-12-28 2019-01-31 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-10 2023-04-18 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-03-10 2023-04-18 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-03-10 2023-04-18 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2023-03-10 2023-04-18 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-03-10 2023-04-18 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2023-03-10 2023-04-18 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-03-10 2023-04-18 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-03-10 2023-04-18 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-03-10 2023-04-18 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2022-06-28 2022-07-11 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-11-01 2019-12-11 F Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2019-11-01 2019-12-11 D Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2019-11-01 2019-12-11 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2019-11-01 2019-12-11 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-11-01 2019-12-11 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-11-02 2018-12-10 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-11-02 2018-12-10 E Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2018-11-02 2018-12-10 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2018-11-02 2018-12-10 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2018-11-02 2018-12-10 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-11-02 2018-12-10 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-11-02 2018-12-10 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2018-11-02 2018-12-10 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-11-02 2018-12-10 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-11-02 2018-12-10 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-11-02 2018-12-10 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-11-02 2018-12-10 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Fines

    Fine Date Fine Amount
    2022-02-14 $658

    What is in the Neighborhood

    General Area Overview
    • The closest city is Redlands which is 1.0 miles away and has a population of 71,035 (large town).
    • The average income is $119,100, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 54
      • Average Temperature: 68.3
      • Day Breakdown: The area gets 42 days of rain and 322 days of sun
      • Precipitation: 0.4 inches a year

    Demographic Overview
    • The median age is 36.2 years old, high compared to other cities.
    • 4.85% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 12.22% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 7% Asian, 7% Black or African-American, 22% Hispanic or Latino, and 62% White.

    Health and Safety Overview
    • The crime rate is 6.22 per 100 people which is high compared to other cities.
      • Violent Crime: 0.91 incidents per 100 people
      • Property Crime: 3.82 incidents per 100 people
      • Drug-Related Crime: 0.81 incidents per 100 people
    • The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Albertsons
    0.3 miles away
    Gerrard's Market
    0.7 miles away
    Vons
    1.2 miles away
    Trader Joe's
    1.3 miles away
    Stater Bros.
    1.5 miles away

    Transportation

    University of Redlands
    1.1 miles away
    Downtown Redlands
    1.2 miles away
    Esri
    1.8 miles away

    Bus Stations

    5170
    2.9 miles away
    Omni
    4.4 miles away

    Banks

    Chase
    0.3 miles away
    UBS
    0.9 miles away
    Wells Fargo
    1.0 miles away
    Provident
    1.0 miles away
    Bank of America
    1.0 miles away

    Hospitals

    Redlands Community Hospital
    1.9 miles away
    Loma Linda University Behavioral Medicine Center
    2.3 miles away
    Loma Linda University Surgical Hospital
    2.7 miles away
    VA Loma Linda Ambulatory Care Center
    3.6 miles away
    VA Loma Linda Healthcare System
    4.4 miles away

    Pharmacies

    CVS Pharmacy
    1.1 miles away
    Walgreens
    1.8 miles away
    Outpatient Pharmacy
    4.6 miles away
    Yucaipa Valley Pharmacy
    5.6 miles away
    Rite Aid
    6.8 miles away

    Dentists

    Pure Gold
    1.1 miles away
    Loma Linda Univ Dentistry & Orthodontics
    6.7 miles away
    Dr. Hilda Yacoub
    6.9 miles away
    Dr. Scott Parker DDS
    7.1 miles away
    Bright Now! Dental
    9.4 miles away

    Parks

    Prospect Park
    0.3 miles away
    Franklin Park
    0.4 miles away
    Ford Park
    0.4 miles away
    Fire Prevention Garden
    0.5 miles away
    Redlands
    0.7 miles away

    Places of Worship

    Diamond Zen Center
    23.3 miles away

    Shopping

    Inland Center
    7.7 miles away
    Palm Plaza Moreno Valley
    8.0 miles away
    Carousel Mall
    8.1 miles away
    Moreno Valley Mall
    9.1 miles away
    The Village Shops & Courtyard
    20.2 miles away

    Culture

    Outdoor Theatre
    0.4 miles away
    Redlands Bowl
    1.0 miles away
    Glenn Wallichs Theatre
    1.1 miles away
    Greek Theatre
    1.2 miles away
    Tom and Ann Peppers Art Center
    1.3 miles away

    Restaurants

    Pizza Hut
    0.3 miles away
    Tokyo Sushi
    0.7 miles away
    Siam Dish
    0.7 miles away
    Redlands Foursquare Tabernacle
    0.9 miles away
    Olive & Citrus
    0.9 miles away

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    Google map of Plymouth Village

    Licensing

    This community is licensed by the state of CA. It is a very large-sized community with 301 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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