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Plymouth Harborside Healthcare
19 Obery Street, Plymouth, MA 02360
For Pricing & Availability
(800) 780-8101To Reach a Resident
(508) 747-4790Estimated Pricing
Price Comparison
Plymouth Harborside Healthcare Description
Plymouth Harborside Healthcare is a community that offers nursing care and is located in the small town of Plymouth, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 3.1 out of 10 making it the 9th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Plymouth
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this facility are overwhelmingly negative, with many expressing serious concerns about the quality of care, staff behavior, and overall management. Several reviewers noted a significant decline in service quality after a change in ownership from Golden Living to Plymouth Harborside, mentioning a reduction in activities and staff departures. Concerns include:
- Lack of truthful communication about residents' well-being.
- Loss or mishandling of personal belongings after a resident's passing.
- Difficulties in removing a family member from the facility due to dissatisfaction with care.
- Former employees describing the work environment as one of the worst, citing mistreatment of patients and unfair employment practices.
- Reports of police involvement and plans to file complaints with state authorities.
- Issues with medication management, dietary needs, and basic care requirements such as assistance with using the restroom and wound care.
- Complaints about the facility's cleanliness, including problems with hot water and pest control.
- Lost or incorrectly handled resident belongings, including a disturbing incident involving dentures.
There are a few isolated positive comments about certain staff members and aspects of care, but these are rare and overshadowed by the negative experiences shared. The consensus among reviewers is a strong recommendation to avoid this facility, with many expressing regret and frustration over their experiences.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: March 1, 1985
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 101
Total current residents: 82
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 1
Number of fines: 2
Total cost of fines: $39831
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-05-16 | 2019-08-01 | F | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2019-05-16 | 2019-08-01 | F | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2019-05-16 | 2019-08-01 | C | Emergency Preparedness Deficiencies | Create arrangements with other facilities to receive patients. |
| 2019-05-16 | 2019-08-01 | F | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2019-05-16 | 2019-08-01 | F | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-05-16 | 2019-08-01 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-05-16 | 2019-08-01 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-05-16 | 2019-08-01 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2019-05-16 | 2019-08-01 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-05-16 | 2019-08-01 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-05-16 | 2019-08-01 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-05-16 | 2019-08-01 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2019-05-16 | 2019-08-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-03-18 | 2021-05-05 | F | Resident Rights Deficiencies | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| 2021-03-18 | 2021-05-05 | E | Resident Rights Deficiencies | Give residents a notice of rights, rules, services and charges. |
| 2021-03-18 | 2021-05-05 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-03-18 | 2021-06-16 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-03-18 | 2021-05-05 | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2021-03-18 | 2021-05-05 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-03-18 | 2021-05-05 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-03-18 | 2021-05-05 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-03-18 | 2021-05-05 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-03-18 | 2021-05-05 | F | Quality of Life and Care Deficiencies | Ensure the activities program is directed by a qualified professional. |
| 2021-03-18 | 2021-05-05 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-03-18 | 2021-06-04 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-18 | 2021-05-05 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2021-03-18 | 2021-05-05 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-03-18 | 2021-05-05 | D | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2021-03-18 | 2021-06-04 | E | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2021-03-18 | 2021-07-01 | F | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2021-03-18 | 2021-07-01 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-18 | 2021-05-05 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2022-02-17 | 2022-03-02 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-02-17 | 2022-03-02 | F | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2019-04-01 | 2019-05-24 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-04-01 | 2019-05-24 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2019-04-01 | 2019-05-24 | E | Resident Rights Deficiencies | Honor the resident's right to manage his or her financial affairs. |
| 2019-04-01 | 2019-05-24 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-04-01 | 2019-05-24 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-04-01 | 2019-05-24 | B | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2019-04-01 | 2019-05-24 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-04-01 | 2019-05-24 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-04-01 | 2019-05-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-04-01 | 2019-05-24 | E | Quality of Life and Care Deficiencies | Ensure the activities program is directed by a qualified professional. |
| 2019-04-01 | 2019-05-24 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-04-01 | 2019-05-24 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-04-01 | 2019-05-24 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-04-01 | 2019-05-24 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-01-05 | 2018-02-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2018-01-05 | 2018-02-08 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2018-01-05 | 2018-02-08 | F | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-01-05 | 2018-01-13 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-01-05 | 2018-02-08 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2018-01-05 | 2018-02-08 | F | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2018-01-05 | 2018-02-08 | G | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2018-01-05 | 2018-02-08 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-01-05 | 2018-02-08 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2018-01-05 | 2018-02-08 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-01-05 | 2018-02-08 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2018-01-05 | 2018-02-08 | F | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2018-01-05 | 2018-02-08 | F | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2018-01-05 | 2018-02-08 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-01-05 | 2018-02-08 | F | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2018-01-05 | 2018-02-08 | F | Environmental Deficiencies | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. |
| 2018-01-05 | 2018-02-08 | D | Nursing and Physician Services Deficiencies | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-05 | $91,073 |
| 2019-06-26 | $12,255 |
| 2021-03-18 | $33,930 |
| 2021-03-18 | $34,831 |
| 2022-02-17 | $5,000 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-03-18 | 13 |
What is in the Neighborhood
- The closest city is Plymouth which is 1.3 miles away and has a population of 7,494 (very small town).
- The average income is $94,892, which is very high compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 34
- Average Temperature: 53.2
- Day Breakdown: The area gets 131 days of rain, 32 days of snow and 200 days of sun
- Precipitation: 1.4 inches a year
- The crime rate is 2.82 per 100 people which is average compared to other cities.
- Violent Crime: 0.89 incidents per 100 people
- Property Crime: 1.42 incidents per 100 people
- Drug-Related Crime: 0.11 incidents per 100 people
- The average life expectancy in zip code is 79.95 years old, which is high compared to other zip codes.
- Air Quality: Good Days 163.0, Moderate Days 18.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
BJ's Wholesale Club
1.2 miles awayStop & Shop
2.0 miles awayMarket Basket
3.3 miles awayALDI
3.5 miles awayWalmart Supercenter
3.6 miles awayTransportation
Provincetown Fast Ferry
1.3 miles awayPlymouth
3.3 miles awayKingston/Route 3
4.4 miles awayBus Stations
Jordan Hospital
0.2 miles awayPublic Library
0.5 miles awayExit 13 P&B Bus Center
0.9 miles awayHome Depot Plaza
1.0 miles awayPlymouth Rock
1.1 miles awayBanks
Eastern Bank
1.1 miles awayCitizens Bank
1.5 miles awayBank of America
1.9 miles awaySantander
10.7 miles awayMutual Bank
10.7 miles awayHospitals
Beth Israel Deaconess Hospital - Plymouth
0.2 miles awayPembroke Hospital
12.0 miles awayTobey Hospital
13.4 miles awayHigh Point Hospital
14.0 miles awaySpaulding Rehabilitation Hospital Cape Cod
17.3 miles awayPharmacies
Rite Aid
1.9 miles awayCVS Pharmacy
2.0 miles awayCVS
2.8 miles awayWalmart Pharmacy
19.9 miles awayScituate Health Mart Pharmacy
20.2 miles awayDentists
Freeman Dental Associates
13.8 miles awayDr. Michael J Dinn
14.4 miles awaySandwich Dental Associates
18.2 miles awayAbington Dental Associates
19.7 miles awayDentistry for Chickens
19.9 miles awayParks
Haskell Field
0.3 miles awayStephens Field
0.6 miles awayBurton Park
0.7 miles awayJenny Pond Park
0.8 miles awayTraining Green
0.8 miles awayPlaces of Worship
First Trinitarian Congregational Church
18.6 miles awayFirst Baptist Church
19.8 miles awayShopping
Kingston Collection
3.7 miles awayTooth Boss Plaza
21.9 miles awayCulture
Kusmin Art Gallery
0.9 miles awayRussell Library Gallery
1.1 miles awaySpire Center for the Performing Arts
1.3 miles awayMemorial Hall
1.4 miles awayDuxbury Performing Arts Center
7.2 miles awayRestaurants
99 Restaurant & Pub
0.9 miles awayPizza Factory
0.9 miles awayStevies Pizza
1.0 miles awayWater Street Cafe
1.0 miles awayCafe Strega
1.0 miles awayGet exact pricing & check availability
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