Pleasant Valley Personal Care

Positive Reviews:

• Staff is extremely pleasant, helpful, and professional, providing a comfortable and cozy home environment.
• Facility feels less sterile than others, with low staff turnover and a "homey" atmosphere that residents enjoy.
• Owners and caregivers are described as caring, hardworking, and attentive, offering a home-like experience and keeping families updated.
• Many reviewers highlight the clean environment, friendly and knowledgeable staff, and the caring nature of the owners.
• Residents and their families appreciate the country setting, the unique at-home atmosphere, and the personal attention given.
• Positive feedback on the facility's ability to make residents and visitors feel like family, with a special mention of the garden and rocking chair front porch.

Negative Review:

• One reviewer had a negative experience, citing an uncomfortable energy, perceived sadness, and a lack of regulation. They also mentioned the facility's history as a domestic violence shelter.

Overall Sentiment:

The majority of reviews for Pleasant Valley are overwhelmingly positive, with many families expressing gratitude for the care and attention their loved ones receive. The staff's professionalism, the home-like atmosphere, and the cleanliness of the facility are frequently praised. While there is a single negative review concerning the facility's ambiance and regulation, the overall sentiment from residents and their families is highly favorable, often describing Pleasant Valley as an extension of their own family.