Piqua Manor

Positive Reviews:

• Many reviewers praise the excellent care, cleanliness, and the quality of food at Piqua Manor.
• Staff is frequently described as kind, compassionate, and caring, contributing to a positive environment for both residents and their families.
• Several reviews highlight the facility as a wonderful place for loved ones, noting the great work of the nursing, physical therapy, and occupational therapy teams.
• Employees express satisfaction with their jobs, mentioning a clean work environment, helpful colleagues, and a sense of family among staff and residents.
• Some reviewers specifically commend the facility for its handling of rehabilitation and recovery processes, including successful weaning from ventilators and effective weight loss programs.

Negative Reviews:

• Several reviews criticize the administration and business personnel for being rude, uncaring, and unprofessional, particularly regarding payment issues.
• There are complaints about the handling of medication and pain management, with one reviewer detailing a distressing experience where their loved one received inadequate care and support.
• Concerns are raised about the premature discharge of patients, including a case where a patient with dementia was sent home too soon, leading to further health complications.
• Some reviewers mention issues with lost personal items and suggest staying vigilant about the belongings of loved ones.

Mixed Reviews:

• While many reviews are overwhelmingly positive about the care and environment, the administration's handling of financial and operational matters receives significant criticism.
• The quality of care provided by the nursing and therapy staff is frequently praised, but administrative practices, particularly regarding payment and discharge policies, are a common point of contention.