Pineview Cottage

This assistive living facility is praised for its caring, clean, and comfortable environment. The owners, including Hildie, a registered nurse, are recognized for their kindness and deep understanding of senior care. Many reviewers recommend this place, highlighting the exceptional care provided in the memory care unit where residents are treated like family.

Visitors and family members have had positive interactions with the staff, including Hilde Bonesteel and her CNA Kaylee, noting their pride in the facility and the warm, loving, and caring environment it offers. The facility's commitment to creating a positive work-life environment for its team members and striving to create moments of joy for its residents, even in difficult times, is also commended.

One reviewer, trained by Hilde Bonesteel, shares their experience of the compassion and engagement Hilde shows towards residents, ensuring they live with dignity and receive individualized care. Pineview Cottage, described as a state-of-the-art community, is built with the communities of Harbor Springs and Petoskey in mind, ensuring that loved ones are well cared for.

However, one review offers a contrasting perspective, detailing a negative experience regarding the care of a resident with Alzheimer's and complications from a stroke. This review raises concerns about the facility's ability to care for residents who cannot participate in their own care and mentions infractions cited by the State of Michigan.

Despite this, other reviews continue to support Pineview Cottage as an outstanding facility, especially for memory care, noting the well-trained staff and the respectful and attentive care provided to both residents and their families.

Overall, while most reviews are highly positive, recommending the facility for its exceptional care and environment, potential clients are advised to consider all perspectives and conduct thorough research to ensure it meets their specific needs.