Pine View Transitional Rehab

Negative Reviews:

• Long waits for pain medication post-surgery, with reports of waiting 45-60 minutes.
• Understaffed, particularly on weekends, leading to inadequate care and physical therapy.
• Reports of unclean conditions in therapy areas and lack of basic hygiene assistance.
• Communication issues regarding patient care and safety, including a lack of information about a COVID-19 case.
• Patients feeling neglected, with minimal interaction or compassion from staff.
• Concerns over medication management and adherence to doctor's orders.
• Security and privacy concerns, with visitors not being properly checked.
• Some patients experienced worsening conditions or received inadequate post-release care.

Positive Reviews:

• Some patients reported excellent care, particularly praising the therapy and nursing staff.
• Positive remarks about the facility's cleanliness and housekeeping standards.
• High satisfaction with the physical therapy team and rehabilitation services.
• Compliments on the food quality and dietary services.
• Staff described as caring and attentive, with some forming close bonds with patients.
• Positive work environment for staff, with a family-like atmosphere among staff and patients.

Mixed Reviews:

• Some reviewers noted a decline in care quality over time, suggesting a possible change in management or policies.
• Concerns about sleeping arrangements and the comfort of the facilities.