Pine Valley Assisted Living Center

Positive Reviews:

• An employee of 6 years praises the facility for its familial atmosphere with residents and recommends it.
• A resident expresses deep gratitude towards the staff for their tender, gentle, loving, and caring nature, highlighting the exceptional work of various departments.
• An employee appreciates the Medical Director's personal gratitude towards the staff, emphasizing the family-like environment and professional growth opportunities.
• Several reviews commend the facility for its caring nature towards both residents and staff, describing it as a family-oriented environment.
• Positive remarks on the facility's aesthetics and the dedication of the staff, with specific appreciation for the compassionate care provided to a resident's mother.
• Recognition of the facility's superb patient care, with staff treating residents as family and exceeding job expectations.

Negative Review:

• A concerning incident where a resident was left without oxygen in the dining room, with staff reportedly laughing off the oversight as a forgetful mistake.

Overall Sentiment:

The majority of reviews for Pine Valley Community Village are overwhelmingly positive, highlighting a caring, family-like atmosphere for both residents and staff. The staff is praised for their dedication, compassion, and professionalism across various departments. However, there is a notable incident that raises concerns about resident safety and staff responsiveness.