Pine Tree Place

Positive Reviews:

• Pine Tree Place is described as a warm and welcoming home for elderly loved ones, with exceptional care provided by the new owners.
• Many reviewers express heartfelt gratitude for the exceptional care and support provided during transitions, highlighting the professionalism, warmth, and effective communication of the staff.
• The facility is praised for its spacious rooms, home-like atmosphere, cleanliness, and the attentive, compassionate staff who personalize care for residents with medical and dementia-related issues.
• Several reviewers have had multiple family members reside at Pine Tree Place over the years, consistently experiencing great care and compassion from the staff.
• The food and cleanliness of the facility receive high marks, along with the caring nature of the staff.
• Visitors and family members appreciate the pleasant stays their loved ones have, thanks to the dedicated office staff and caregivers.
• The community is described as calm, quiet, and loving, with great meals, wellness activities, and a peaceful location.

Negative Reviews:

• One reviewer reports an issue with payment for work performed, indicating a lack of responsiveness from the facility's management.
• Concerns are raised about the professionalism and care quality, with allegations of unprofessional behavior by the administrator, inadequate resident care, and facility maintenance issues.
• There are reports of residents not receiving proper hygiene care, issues with building maintenance, and concerns about resident safety and well-being.

Mixed Feedback:

• While many reviews are overwhelmingly positive, praising the care, staff, and environment, there are serious concerns raised by a few reviewers regarding management practices, staff behavior, and facility maintenance.