Pine Hollow Ranch

Summary of Reviews:

• Concerns were raised about the level of care in the past, including instances of residents falling without adequate supervision or follow-up. Some reviewers experienced unprofessional behavior from the management during these times.
• Improvements have been noted under new ownership, with reports of increased staffing, better food budget, and significant repairs and upgrades to the facility.
• Staff friendliness and cleanliness of the facility received high praise from several reviewers.
• Some reviewers expressed concerns about staffing issues, including difficulties in retaining professional staff, but also noted management's efforts to address these issues.
• The philosophy of creating a home-like rather than clinical environment was appreciated, though there were suggestions for improvement in resident grouping and activities offered.
• Food quality received mixed reviews, with some noting a decline or inconsistency in meals provided.
• The physical environment and amenities, including cleanliness, room quality, and additional facilities like a fish tank and outdoor spaces, were highlighted positively.
• Family members of residents expressed satisfaction with the care provided, noting the attentiveness to residents' needs, including grooming, nutrition, and engagement in activities.
• Value for money was mentioned, with one reviewer finding the cost reasonable compared to other facilities, despite budget constraints.