📞 Call for pricing and availability: (800) 780-8101
Pilot Butte Rehabilitation Center
1876 Ne Hwy 20, Bend, OR 97701
For Pricing & Availability
(800) 780-8101To Reach a Resident
(541) 382-5531Estimated Pricing
Price Comparison
Pilot Butte Rehabilitation Center Description
Pilot Butte Rehabilitation Center is a community that offers assisted living, memory care, nursing care, hospice, respite care, skilled nursing and rehabilitation and is located in Bend, Oregon and is part of the Regency Pacific network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.7 out of 10 making it the 20th highest rated community in the city out of 21 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Bend
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Bend
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Bend
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Bend
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews highlight issues with staff professionalism and responsiveness, with specific complaints about rudeness and neglect.
- Concerns were raised about the lack of communication among staff, particularly nurses, and the failure to adhere to diet restrictions and proper patient care protocols.
- Positive feedback was given for certain staff members who were described as doing their jobs well, including housekeeping and some nurses who were appreciated for their dedication.
- One facility, despite being described as outdated, received praise for its clean environment and the staff's commitment to patient care and rehabilitation.
- There were alarming reports of abuse, neglect, and unprofessional behavior by management, including issues with personal effects being stolen.
- Some reviewers acknowledged the challenges of being understaffed but appreciated the efforts of the nursing staff and therapists for their professionalism and care.
- One reviewer shared a personal success story of rehabilitation after a double knee replacement, highlighting the focused and effective care received.
- Another reviewer emphasized the responsiveness and professionalism of the staff, despite the facility's need for renovation.
- There were severe complaints about patient neglect, including not providing adequate hydration and leaving patients in unsanitary conditions.
- A few reviews expressed satisfaction with the staff's kindness, effort, and the overall positive experience during their stay or interaction.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: May 1, 1978
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 74
Total current residents: 30
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $11455
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-02 | 2023-04-03 | D | Construction Deficiencies | Meet requirements for sections of health care facilities separated by fire resistive construction. |
| 2023-03-02 | 2023-04-03 | D | Egress Deficiencies | Install proper backup exit lighting. |
| 2023-03-02 | 2023-04-03 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-03-02 | 2023-04-03 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-03-02 | 2023-04-03 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-03-02 | 2023-04-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-09-06 | 2018-10-23 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-09-06 | 2018-10-23 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2017-06-13 | 2017-08-01 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2017-06-13 | 2017-08-01 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2017-06-13 | 2017-08-01 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2017-06-13 | 2017-08-01 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2017-06-13 | 2017-08-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2023-02-25 | $11,455 |
What is in the Neighborhood
- The closest city is Bend which is 1.9 miles away and has a population of 87,014 (large town).
- The average income is $71,692, which is high compared to other zip codes.
- Weather
- High Temperature: 69
- Low Temperature: 29
- Average Temperature: 47.5
- Day Breakdown: The area gets 95 days of rain, 54 days of snow and 215 days of sun
- Precipitation: 0.9 inches a year
- The median age is 37.3 years old, high compared to other cities.
- 7.12% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 3.48% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 2% Asian, 0% Black or African-American, 8% Hispanic or Latino, and 86% White.
- The crime rate is 3.75 per 100 people which is average compared to other cities.
- Violent Crime: 0.7 incidents per 100 people
- Property Crime: 2.36 incidents per 100 people
- Drug-Related Crime: 0.22 incidents per 100 people
- The average life expectancy in zip code is 79.91 years old, which is high compared to other zip codes.
- Air Quality: Good Days 171.0, Moderate Days 9.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Costco
0.4 miles awayWhole Foods Market
0.5 miles awaySafeway
0.6 miles awayColima Market
1.3 miles awayCash & Carry
1.4 miles awayNone Found
None Found
Banks
First Community Credit Union
0.3 miles awayWashington Federal
0.4 miles awayUmpqua Bank
0.5 miles awayBank of the Cascades
0.5 miles awayWells Fargo
0.6 miles awayHospitals
Saint Charles Medical Center
0.7 miles awaySaint Charles Medical Center Redmond
16.8 miles awayPharmacies
Costco Pharmacy
0.5 miles awaySafeway
0.6 miles awayWalgreens
0.8 miles awayBi-Mart
1.4 miles awayRite Aid
1.5 miles awayDentists
Bend Family Dentistry
1.2 miles awaySkyline Dental
1.6 miles awayThomas E. Wold
1.6 miles awayMirror Pond Dental
1.9 miles awayPureCare Dental
2.2 miles awayParks
Pilot Butte State Park
0.1 miles awayPilot Butte Neighborhood Park
0.2 miles awayBLS Open Space
0.4 miles awayLarkspur Natural Area
0.4 miles awayPonderosa Park
0.7 miles awayNone Found
None Found
Culture
2nd Street Theater
1.4 miles awayMidtown Music Hall
1.6 miles awayCascades Theatre
1.6 miles awayTower Theatre
1.9 miles awayBend Art Center
1.9 miles awayRestaurants
Jake's Diner
0.3 miles awayDouble Happiness
0.3 miles awayEl Caporal
0.6 miles awayHola!
0.6 miles awayBaldy's Barbeque
0.6 miles awayGet exact pricing & check availability
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Disclaimer
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