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Pilgrim Place Health Services Center
721 Harrison Ave, Claremont, CA 91711
For Pricing & Availability
(800) 780-8101To Reach a Resident
(909) 399-5523Estimated Pricing
Price Comparison
Pilgrim Place Health Services Center Description
Pilgrim Place Health Services Center is a community that offers nursing care and is located in the town of Claremont, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.1 out of 10 making it the 8th highest rated community in the city out of 15 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Claremont
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Overall impressions of the facility are mixed, with many noting its cleanliness and the friendliness of the staff.
- Some reviewers have praised the facility for its beautiful campus, responsive staff, and the care and attention to detail in treating the residents.
- There are activities and amenities appreciated by residents, contributing to a positive living experience for many.
- However, there are serious concerns raised by one reviewer regarding the quality of medical care, including issues with administering IV antibiotics, language barriers with the staff, and overall neglect.
- Despite the negative experiences reported by one individual, others have shared stories of exceptional care, highlighting specific staff members who went above and beyond in their duties.
- The facility is described as a place where patients are treated with respect and understanding, and where staff are hardworking and caring.
- Family members of residents have expressed gratitude towards the staff for their empathy and the excellent care provided to their loved ones.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 3
Staffing rating: 5
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 62
Total current residents: 43
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $650
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-26 | 2022-11-26 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-10-26 | 2022-11-26 | E | Smoke Deficiencies | Construct fire resistant interior walls. |
| 2022-10-26 | 2022-11-26 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-10-26 | 2022-11-26 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-09-22 | 2019-10-18 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-09-22 | 2019-10-18 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-09-22 | 2018-11-05 | C | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2018-09-22 | 2018-11-05 | C | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2018-09-22 | 2018-11-05 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2018-09-22 | 2018-11-05 | C | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2018-09-22 | 2018-11-05 | C | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2018-09-22 | 2018-11-05 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2018-09-22 | 2018-11-05 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2018-09-22 | 2018-11-05 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2018-09-22 | 2018-11-05 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2018-09-22 | 2018-11-05 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-21 | 2022-11-18 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-10-21 | 2022-11-18 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-10-21 | 2022-11-18 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-10-21 | 2022-11-18 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-10-21 | 2022-11-18 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2022-10-21 | 2022-11-18 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-10-21 | 2022-11-18 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-10-21 | 2022-11-18 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-10-21 | 2022-11-18 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-10-21 | 2022-11-18 | E | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2022-10-21 | 2022-11-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-11-19 | 2021-12-30 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-11-18 | 2022-01-26 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-16 | 2019-10-11 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-09-16 | 2019-10-11 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-09-16 | 2019-10-11 | B | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2019-09-16 | 2019-10-11 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-09-16 | 2019-10-11 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-09-16 | 2019-10-11 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-09-16 | 2019-10-11 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-09-16 | 2019-10-11 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-09-16 | 2019-10-11 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-09-16 | 2019-10-11 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2019-09-16 | 2019-10-11 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2019-09-16 | 2019-10-11 | B | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2019-09-16 | 2019-10-11 | E | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2019-09-16 | 2019-10-11 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-09-16 | 2019-10-11 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2019-09-16 | 2019-10-11 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-09-16 | 2019-10-11 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-09-16 | 2019-10-11 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-09-16 | 2019-10-11 | B | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2019-09-16 | 2019-10-11 | E | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2019-09-16 | 2019-10-11 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-16 | 2019-10-11 | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2021-06-08 | 2021-06-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-09-22 | 2018-10-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2018-09-22 | 2018-10-29 | E | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2018-09-22 | 2018-10-29 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-09-22 | 2018-10-29 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-09-22 | 2018-10-29 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-09-22 | 2018-10-29 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-09-22 | 2018-10-29 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-09-22 | 2018-10-29 | E | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2018-09-22 | 2018-10-29 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-09-22 | 2018-10-29 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-09-22 | 2018-10-29 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-09-22 | 2018-10-29 | E | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-07-12 | $650 |
What is in the Neighborhood
- The closest city is Claremont which is 0.4 miles away and has a population of 36,283 (mid sized town).
- The average income is $125,403, which is very high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 59
- Average Temperature: 72.1
- Day Breakdown: The area gets 41 days of rain and 323 days of sun
- Precipitation: 0.3 inches a year
- The crime rate is 4.51 per 100 people which is high compared to other cities.
- Violent Crime: 0.46 incidents per 100 people
- Property Crime: 2.73 incidents per 100 people
- Drug-Related Crime: 0.78 incidents per 100 people
- The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Trader Joe's
0.6 miles awaySprout's Ranch Market
0.6 miles awayWalmart Neighborhood Market
0.9 miles awaySuperior Grocers
1.3 miles awayVons
1.9 miles awayNone Found
Bus Stations
Foothill Transit 492
0.2 miles awayFoothill Transit 187
0.4 miles awayFoothill Transit 187, 197, 480, 492
0.5 miles awayFoothill 197
0.5 miles awayFoothill Transit 197
0.6 miles awayBanks
Bank of America
0.5 miles awayWells Fargo
0.5 miles awayBalboa Thrift and Loan
0.5 miles awayChase
0.6 miles awayU.S. Bank
0.7 miles awayHospitals
Casa Colina
1.1 miles awayPomona Valley Hospital Medical Center
1.9 miles awayMontclair Hospital Medical Center
2.2 miles awaySan Antonio Regional Hospital
5.0 miles awayKindred-Ontario Hospital
5.2 miles awayPharmacies
Walgreens
0.9 miles awayCVS Pharmacy
0.9 miles away986 Pharmacy
2.4 miles awayRite Aid
3.1 miles awayKen Pharmacy
4.8 miles awayDentists
Hanawalt Dental
2.5 miles awayUpland Dental & Orthodontics
3.1 miles awayMIAO Orthodontics
3.2 miles awayVillage Dental & Orthodontics
3.2 miles awayMountain View Dental
3.3 miles awayParks
Larkin Park
0.0 miles awayRosa Torrez Park
0.3 miles awayMallows Park
0.4 miles awayMemorial Park
0.4 miles awayStanley Quad
0.6 miles awayNone Found
Shopping
Montclair Plaza
2.1 miles awayOntario Mills
10.0 miles awayVictoria Gardens
10.9 miles awayPlaza West Covina
11.7 miles awaySeasons Place
12.2 miles awayCulture
Studio Claremont
0.4 miles awayCommunity Performance Stage
0.6 miles awayCandlelight Theater
0.7 miles awayPerforming Arts Center/Garrison Theater
0.8 miles awaySeaver Theatre
0.9 miles awayRestaurants
Eureka!
0.4 miles awayThe Host
0.4 miles awayGus's BBQ
0.4 miles awayI Like Pie
0.4 miles awayLa Parolaccia
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