📞 Call for pricing and availability: (800) 780-8101
Pilgrim Manor Skilled Nursing And Rehabilitation
1524 Doctors Drive, Bossier City, LA 71111
For Pricing & Availability
(800) 780-8101To Reach a Resident
(318) 742-1623Estimated Pricing
Price Comparison
Pilgrim Manor Skilled Nursing And Rehabilitation Description
Pilgrim Manor Skilled Nursing And Rehabilitation is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in Bossier City, Louisiana. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 3.7 out of 10 making it the 11th highest rated community in the city out of 11 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Bossier City
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Bossier City
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Bossier City
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Bossier City
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews report neglect and abuse, including long waits for changing soiled diapers and beds, and not providing timely medication.
- Communication issues are prevalent, with reports of no responses to calls or messages regarding patient care and updates.
- There are serious concerns about patient safety and health, including untreated medical conditions leading to hospitalization, poor hygiene, and inadequate management of medications.
- Some reviews express dissatisfaction with the facility's cleanliness and maintenance, including unclean rooms and ant infestations.
- There are complaints about the staff's attitude and professionalism, with allegations of laziness, hostility, and incompetence.
- Financial and administrative grievances were mentioned, including issues with billing and concerns about the handling of personal and financial information.
- Despite the overwhelmingly negative feedback, there is a single positive review appreciating the care provided to a family member in their final months.
- Overall, the majority of reviews strongly advise against placing loved ones in this facility, citing a range of issues from poor care to operational and administrative problems.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
3
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: June 1, 2004
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 153
Total current residents: 117
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $12694
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-07 | 2023-06-08 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-11-22 | 2022-11-23 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. |
| 2022-11-22 | 2022-11-23 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-11-22 | 2022-11-23 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-11-22 | 2022-11-23 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-01-31 | 2023-02-01 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-01-31 | 2023-02-01 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-01-31 | 2023-02-01 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2023-01-31 | 2023-02-01 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-11-18 | 2021-12-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-11-18 | 2021-12-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-02-09 | 2022-03-25 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-02-09 | 2022-03-25 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-02-09 | 2022-03-25 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-02-09 | 2022-03-25 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-02-09 | 2022-03-25 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-02-09 | 2022-03-25 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2020-11-30 | 2021-01-14 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2020-11-30 | 2021-01-14 | F | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2020-11-30 | 2021-01-14 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2020-11-30 | 2021-01-14 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-11-30 | 2021-01-14 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2020-02-19 | 2020-04-02 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2020-02-19 | 2020-04-02 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-02-19 | 2020-04-02 | E | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2020-02-19 | 2020-04-02 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-02-19 | 2020-04-02 | E | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| 2020-02-19 | 2020-04-02 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-02-19 | 2020-04-02 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-06-21 | $1,000 |
| 2022-11-22 | $11,694 |
| 2022-11-22 | $11,450 |
What is in the Neighborhood
- The closest city is Bossier City which is 1.9 miles away and has a population of 68,094 (large town).
- The average income is $63,922, which is high compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 48
- Average Temperature: 69.2
- Day Breakdown: The area gets 154 days of rain, 0 days of snow and 209 days of sun
- Precipitation: 1.4 inches a year
- The median age is 32.7 years old, low compared to other cities.
- 11.91% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 4.38% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 25% Black or African-American, 7% Hispanic or Latino, and 62% White.
- The crime rate is 12.59 per 100 people which is very high compared to other cities.
- Violent Crime: 3.79 incidents per 100 people
- Property Crime: 5.76 incidents per 100 people
- Drug-Related Crime: 1.89 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.8 miles awayKroger Marketplace
1.0 miles awaySuper One Foods
1.4 miles awayTarget
1.6 miles awaySam's Club
1.9 miles awayNone Found
Bus Stations
Riverside Dr & Boomtown Casino
2.1 miles awaySporTran Southwest Transfer Hub
6.9 miles awayFlixBus Shreveport
12.9 miles awayBanks
Regions Bank
0.6 miles awayBarksdale Federal Credit Union
0.9 miles awayBossier Federal Credit Union
1.0 miles awayChase
1.2 miles awayPost Office Employees Credit Union
1.2 miles awayHospitals
WK Bossier Health Center
1.5 miles awayBrentwood Hospital
2.9 miles awayShriners Hospitals for Children — Shreveport
4.7 miles awayLouisiana State University Health Shreveport
4.7 miles awayWillis-Knighton Medical Center
5.2 miles awayPharmacies
Walgreens
2.1 miles awayCVS Pharmacy
3.5 miles awayBrookshire's Pharmacy
4.5 miles awayKillions Pharmacy
21.0 miles awayNone Found
Parks
Walbrook Park
0.4 miles awayTuttle Park
1.0 miles awayJohn Wesley Park
1.2 miles awayShed Road Park
1.6 miles awayPatricia Drive Neighborhood Park
1.8 miles awayNone Found
Shopping
Pierre Bossier Mall
0.6 miles awayBrandon Square
2.3 miles awayMall St. Vincent
4.7 miles awayEast Union Shopping Center/Strip Mall
25.7 miles awayCulture
Riverview Hall
2.5 miles awayMarjorie Lyons Playhouse
3.7 miles awayAmphitheater
3.8 miles awayRestaurants
Logan's Roadhouse
0.6 miles awayRed Lobster
0.6 miles awayIHOP
0.7 miles awayWaffle House
0.7 miles awayOutback Steakhouse
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