Piedmont Post Acute

Positive Reviews:

• Many reviewers appreciate the staff's good care and helpfulness, particularly with the intake process for rehab and during visits.
• Several comments highlight the cleanliness of the facility and the pleasant smell, contributing to a welcoming environment.
• The rehab department receives specific praise for being instrumental in patients' success, with a friendly and capable team mentioned by name.
• Patients are reported to be happy and well cared for, with plentiful and healthy food options available.
• Some reviewers note the professional, nice, and helpful nature of the staff, and the facility's appearance and ambiance receive compliments.
• One review specifically recommends the facility for both short and long-term care, praising the non-smelling environment and the administrator's openness to addressing concerns.

Negative Reviews:

• Several reviews express serious concerns about the lack of care, including unavailability of necessary medications, poor hygiene, and unclean conditions.
• There are complaints about the staff's attitude, describing them as rude and unprofessional, with a lack of compassion and responsiveness to concerns.
• Issues with the discharge process are mentioned, including lack of proper communication and preparation for patients' needs post-discharge.
• One review warns about the reliability of the HR department, advising caution for potential job applicants.

Mixed Feedback:

While many reviews praise the staff and the facility for their care, cleanliness, and professionalism, there are significant concerns raised about patient care, staff attitude, and management practices. Prospective residents and their families may want to consider these mixed reviews carefully.