Phillips Village

Negative Aspects Highlighted:

• Reports of mice, roaches, mold, and structural decay.
• Frequent turnover of maintenance and management staff.
• Unsupervised children causing disturbances.
• Incidents of crime, including break-ins, theft, and vandalism, with perceived lack of action from management and police.
• Complaints about noise, including loud music and domestic disputes.
• Issues with privacy and peace of mind due to proximity of communal areas to living spaces.
• Allegations of staff entering apartments without notice.
• Concerns over rent increases without timely notification.
• Perceived favoritism by office staff.
• Complaints about the condition of apartments upon move-in.
• Customer service issues, including lack of response to maintenance requests and communication problems.

Positive Aspects Highlighted:

• Some residents report prompt and effective maintenance service.
• Positive experiences with management and maintenance staff in the past.
• One review mentions the community as a comfortable place to call home, despite issues with unsupervised children.

Mixed Feedback:

• While some residents express satisfaction with living conditions and staff, others describe a decline in quality and service over time.
• Varied experiences with noise levels and neighborly conduct.
• Differing opinions on the effectiveness and professionalism of management and maintenance teams.