Petersen Farms Assisted Living And Memory Care

Reviews for Petersen Farms reveal a mixed bag of experiences from families and visitors. Some have praised the facility for its compassionate and kind staff, clean and well-kept environment, and the quality of care provided to their loved ones. Highlights include the facility's cleanliness, the attentiveness and friendliness of the staff, and the overall positive atmosphere. Many reviewers have specifically mentioned the great condition of the rooms and common areas, as well as the quality of the food served.

However, there are significant concerns raised by some reviewers regarding the care level, especially for residents with special needs such as catheter care. One review detailed a troubling experience with inadequate training for aides in handling specific medical equipment, leading to discomfort and humiliation for their loved one. There were also mentions of medication mishaps and a perceived lack of qualified staff to address the residents' needs properly.

Despite these criticisms, many reviews express satisfaction with the facility's management and the care environment. The staff's responsiveness and the facility's aesthetics have been commended, with several families feeling reassured about the care their relatives receive. The director, Alex, was mentioned positively in several reviews for his availability and helpfulness.

In summary, while Petersen Farms has received accolades for its environment, staff, and management, there are concerns about the adequacy of care for residents with specific medical needs. Prospective residents and their families are encouraged to thoroughly discuss these needs with the facility to ensure they can be met satisfactorily.