Perham Health

Emergency Room Experiences:

• Some visitors experienced excellent care from nurses and physicians in the ER, highlighting the professionalism and ability to explain medical conditions in understandable terms.
• However, billing issues were a significant concern for out-of-state patients, with some facing difficulties in getting their insurance claims processed.
• There were reports of inadequate attention to patient symptoms, with one case mentioning a dismissal of serious health issues as depression.

General Hospital and Clinic Experiences:

• Many patients reported positive experiences with primary care and specialist services, noting a high level of care and attention.
• Particularly praised were the maternity services, with several reviewers highlighting the supportive and caring nature of the staff during childbirth and pregnancy.
• Customer service experiences varied, with some patients facing challenges with appointment scheduling and perceived rudeness from reception staff.

Overall Satisfaction:

• While there were instances of dissatisfaction mainly due to administrative and billing issues, many reviewers expressed gratitude for the medical care received, especially in emergency and specialized services like maternity care.
• Some reviewers specifically recommended certain doctors and nurses for their exceptional care and support.
• A few reviews were mixed, appreciating the medical care but criticizing the administrative aspects of the service.