Pennybyrn

Positive Reviews:

• Many reviewers praise the high level of care, excellent staff, and the variety of amenities and activities available, including exercise classes, games, concerts, and social events.
• Residents enjoy comprehensive services such as housekeeping, lawn care, and bus transportation to community activities, enhancing their living experience.
• The dining experience is highlighted as wonderful, with multiple seating choices, friendly wait staff, and a menu of tasty choices including a variety of dishes and desserts.
• Some reviews emphasize the sense of community and the quality of the living spaces, including cottages and the availability of garden spaces.
• Great management and staff are frequently mentioned, contributing to a positive atmosphere and overall satisfaction with the living experience.

Negative Reviews:

• One review criticizes the facility for high costs and a perceived lack of adequate staffing and care, particularly for residents requiring more assistance.
• A particularly distressing account mentions a resident's decline in health and eventual passing after contracting COVID-19, with the family attributing the lack of communication and proper care to the facility.
• The cost of living in the facility is mentioned as a concern, with one review noting it as expensive despite the levels of care provided.

General Feedback:

• The location and community aspect of the facility are praised, with many finding it an amazing place to live.
• Food quality is consistently mentioned as good across several reviews.
• While there are a few negative experiences, the majority of reviews highlight a positive living environment, caring staff, and a variety of amenities and activities that enhance the quality of life for residents.