📞 Call for pricing and availability: (800) 780-8101
Pendleton Health And Rehabilitation Center
44 Maritime Drive, Mystic, CT 06355
For Pricing & Availability
(800) 780-8101To Reach a Resident
(860) 572-1700Estimated Pricing
Price Comparison
Pendleton Health And Rehabilitation Center Description
Pendleton Health And Rehabilitation Center is a community that offers nursing care, skilled nursing and rehabilitation and is about 5.8 miles outside the town of Ledyard, Connecticut and is part of the Sava Senior Care network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 7.2 out of 10 making it the 6th highest rated community in the city out of 6 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Mystic
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Mystic
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Pendleton senior living facility present a mixed picture, with experiences ranging from highly negative to positive. Some reviewers have reported serious concerns about the care and attention provided to residents, especially those with specific health conditions like dementia. Complaints include a perceived lack of empathy and professionalism from the staff, inadequate supervision leading to accidents, and poor communication with family members. There are alarming allegations of neglect, such as residents being left unattended, inadequately dressed, or in unsanitary conditions. Concerns were also raised about the handling of medication and the overall approach to resident wellness.
On the other hand, several reviews highlight positive experiences, praising the friendly and helpful nature of the staff, the cleanliness of the facility, and the effectiveness of the rehabilitation services offered. These positive reviews mention the adequacy of staff, the quality of physical therapy and occupational therapy, and the variety of activities and amenities available to residents. The facility's environment, including its location and outdoor spaces, was also appreciated.
However, it's important to note the significant number of negative experiences shared by family members of residents, which raise concerns about the consistency and quality of care at Pendleton. These include serious allegations of mistreatment and neglect, discrepancies in stories regarding incidents, and dissatisfaction with the management and administrative staff's responsiveness and attitude towards residents and their families.
In summary, while some have had satisfactory experiences with Pendleton, there are numerous accounts that suggest a need for improvement in various areas, particularly in staff-resident interactions, supervision, and overall care quality. Prospective residents and their families may want to consider these reviews carefully and conduct thorough research, including visits and discussions with current residents and staff, before making a decision.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Feb. 20, 1991
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 100
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $168880
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-11-28 | 2023-01-23 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2022-11-28 | 2023-01-23 | F | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
2022-11-28 | 2023-01-23 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
2022-11-28 | 2023-01-23 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2019-12-10 | 2020-01-10 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
2018-10-04 | 2018-11-15 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-02-16 | 2023-03-03 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2023-02-16 | 2023-03-03 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2023-02-16 | 2023-03-03 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2022-12-01 | 2023-01-12 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2022-12-01 | 2023-01-12 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
2022-12-01 | 2023-01-12 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2022-12-01 | 2023-01-12 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2022-12-01 | 2023-01-12 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2022-12-01 | 2023-01-12 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2022-12-01 | 2023-01-12 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2022-12-01 | 2023-01-12 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2022-12-01 | 2023-01-12 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2022-12-01 | 2023-01-12 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-12-01 | 2023-01-12 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
2022-12-01 | 2023-01-12 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
2022-12-01 | 2023-01-12 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2022-12-01 | 2023-01-12 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
2022-12-01 | 2023-01-12 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2022-12-01 | 2023-01-12 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2022-12-01 | 2023-01-12 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2022-12-01 | 2023-01-12 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2022-12-01 | 2023-01-12 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
2022-06-17 | 2022-07-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2022-06-17 | 2022-07-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2022-06-17 | 2022-07-14 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2019-12-12 | 2020-01-23 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2019-12-12 | 2020-01-23 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
2019-12-12 | 2020-01-23 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2021-03-30 | 2021-05-05 | G | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
2018-10-12 | 2018-11-23 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2018-10-12 | 2018-11-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2018-10-12 | 2018-11-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2018-10-12 | 2018-11-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2018-10-12 | 2018-11-23 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
2018-10-12 | 2018-11-23 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2018-10-12 | 2018-11-23 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2018-10-12 | 2018-11-23 | D | Resident Assessment and Care Planning Deficiencies | Provide care by qualified persons according to each resident's written plan of care. |
2018-10-12 | 2018-11-23 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2018-10-12 | 2018-11-23 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2018-10-12 | 2018-11-23 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
Fine Date | Fine Amount |
---|---|
2019-12-12 | $6,633 |
2021-03-30 | $7,345 |
2022-06-17 | $161,535 |
2022-06-17 | $174,168 |
What is in the Neighborhood
- The closest city is Ledyard which is 5.8 miles away and has a population of 15,212 (small town).
- The average income is $112,519, which is very high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 34
- Average Temperature: 54.1
- Day Breakdown: The area gets 149 days of rain, 29 days of snow and 186 days of sun
- Precipitation: 2.5 inches a year
- The average life expectancy in zip code is 79.58 years old, which is high compared to other zip codes.
- Air Quality: Good Days 161.0, Moderate Days 20.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
McQuade's Marketplace
0.3 miles awayBig Y Supermarket
1.6 miles awayAldi
5.5 miles awayStop & Shop
5.9 miles awayLedyard Village Market
6.0 miles awayTransportation
Mystic
1.4 miles awayWesterly
6.4 miles awayThames River Water Taxi - Thames Street Landing/Fort Griswold
6.9 miles awayThames River Water Taxi - New London City Pier
7.3 miles awayViking Fleet Ferry
7.3 miles awayBus Stations
Westerly Town Hall
6.4 miles awayWesterly Train Station
6.4 miles awayGrove and Wilcox
6.6 miles awayHigh and Grove
6.6 miles awayFoxwoods Casino
7.1 miles awayBanks
Liberty Bank
0.3 miles awayWells Fargo
1.0 miles awayChelsea Groton
1.4 miles awayCitizens Bank
5.4 miles awayCharter Oak Federal Credit Union
5.6 miles awayHospitals
Westerly Hospital
6.5 miles awayLawrence+Memorial Hospital
8.1 miles awaySmilow Cancer Hospital Care Center
11.6 miles awayWilliam W. Backus Hospital
13.8 miles awayDay Kimball Healthcare Center Plainfield
20.6 miles awayPharmacies
CVS Pharmacy
1.3 miles awayWalgreens
5.7 miles awayPequot Pharmaceutical Network
6.0 miles awayCVS
6.9 miles awayRite Aid
7.0 miles awayDentists
Family Dentistry
1.1 miles away575
7.4 miles awayWaterford Dental Health
9.5 miles awayAffinity Dental Center
11.1 miles awayRobert H. Strick, DMD
12.6 miles awayParks
Pequotsepos Brook Preserve
0.1 miles awayDenison Pequotsepos Nature Center
0.4 miles awayPequotsepos Preserve
0.5 miles awayDenison Homestead
0.5 miles awayPerkins Wildlife Corridor
0.7 miles awayNone Found
Shopping
Tanger Outlets Foxwoods
7.3 miles awayCrystal Mall
9.9 miles awayCulture
Blue Theater
0.3 miles away4-D Theater
0.3 miles awayFoxwoods Marine Theater
0.3 miles awayMystic Art Gallery
1.4 miles awayGeorge Kent Performance Hall
6.7 miles awayRestaurants
The Irons
0.2 miles awayPeking Tokyo
0.3 miles awayPenguins Cafe
0.3 miles awayGo Fish
0.3 miles awayThe Boathouse
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