📞 Call for pricing and availability: (800) 780-8101

Penacook Place

150 Water Street, Haverhill, MA 01830

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(978) 374-0707

Estimated Pricing

Studio
Estimated $7,548

Price Comparison

  • Average City Price: $7,554
  • Average State Price: $5,981
  • Average National Price: $5,673


  • Penacook Place Description

    Penacook Place is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in Haverhill, Massachusetts. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.8 out of 10 making it the 3rd highest rated community in the city out of 9 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Haverhill

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Haverhill

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Haverhill


    Community Reviews

    7.8
    Penacook Place
    Based on My Caring Plan's proprietary scoring, including 40 reviews across the web

    Ranking

  • Ranking in City: 3 out of 9 communities in Haverhill
  • Ranking in State: 378 out of 664 communities in MA
  • Facility and Grounds B

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Feedback:

    • Many reviewers appreciate the hardworking and friendly staff, highlighting their dedication and care.
    • Residents are described as happy, and the environment as welcoming and clean.
    • Some reviewers specifically commend the high-quality senior care, good doctors, and great food.
    • Several employees and relatives of residents express satisfaction with the work environment and the care provided.

    Negative Feedback:

    • Several reviews criticize the management and mention a serious shortage of staff, leading to unmet patient needs.
    • Complaints include poor cleanliness, with one review mentioning a smell and another noting a mouse in a room.
    • There are reports of residents not receiving the necessary assistance, including help with feeding and personal hygiene.
    • Some reviewers express concerns about the facility's infrastructure, including small rooms, non-functional TVs, and a dirty kitchen.
    • A few reviews describe the food quality as poor and mention issues with meal preferences not being honored.

    Mixed Feedback:

    • While some reviews praise the staff and care quality, others describe the facility as not being one of the best in the area but acknowledge the decent treatment of patients.
    • One reviewer mentioned a relative developing PTSD symptoms after a stay, highlighting the impact of their experience.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Comprehensive Medical Care Plan

    Complex Wound Management

    Hospice Care

    IV Therapies

    Long-Term Memory Care

    Mass and Spiritual Care


    Services

    Assistance with Activities of Daily Living

    Emotional Support

    Reading

    Specialized Care


    Activities

    Daily Recreational Therapy

    Recreational Activities

    Social, Educational and Enrichment Activities

    Therapeutic Activities

    A Variety of Activities


    Community Amenities

    Onsite Hair Salon and Barber

    Private Areas for Family Celebrations

    Chapel

    Security

    Community Outreach


    Room Amenities

    Private Rooms Available

    Private and Double Rooms


    Dining

    Nutritional Support

    Enhanced Dining



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: July 1, 1990
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 160
    Total current residents: 141
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 4
    Number of payment denials: 1
    Number of fines: 11
    Total cost of fines: $191300


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-22 2023-04-30 E Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2023-03-22 2023-04-30 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-03-22 2023-04-30 F Smoke Deficiencies Provide properly protected cooking facilities.
    2023-03-22 2023-04-30 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-03-22 2023-04-30 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2023-03-22 2023-04-30 D Miscellaneous Deficiencies Provide properly sized and located linen or trash receptacles.
    2023-03-22 2023-04-30 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2023-03-22 2023-04-30 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-28 2023-05-26 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-03-28 2023-05-26 G Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-03-28 2023-05-26 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-12-01 2023-01-27 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2022-08-24 2022-10-03 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2022-08-24 2022-08-19 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-03-20 2023-05-12 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-03-20 2023-04-30 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2023-03-20 2023-04-30 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-03-20 2023-04-30 B Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2023-03-20 2023-04-30 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-03-20 2023-05-12 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-03-20 2023-04-30 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-03-20 2023-04-30 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-03-20 2023-04-30 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2023-03-20 2023-04-30 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2023-03-20 2023-05-12 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-03-20 2023-04-30 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    2023-03-20 2023-05-12 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-03-20 2023-04-30 D Quality of Life and Care Deficiencies Provide or get specialized rehabilitative services as required for a resident.
    2023-03-20 2023-04-30 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2023-03-20 2023-04-30 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-03-20 2023-04-30 E Nursing and Physician Services Deficiencies Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    2022-02-28 2022-03-16 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-15 2022-01-15 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-03-25 2022-06-24 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-03-25 2022-05-26 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-03-25 2022-05-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-03-25 2022-05-27 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2022-03-25 2022-05-27 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-03-25 2022-05-26 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-03-25 2022-07-01 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-03-25 2022-05-27 H Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-03-25 2022-06-30 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-03-25 2022-05-26 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-03-25 2022-06-30 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-03-25 2022-05-20 E Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.
    2022-03-25 2022-07-01 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-05-09 2019-06-02 D Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2019-05-09 2019-06-02 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-05-09 2019-06-02 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-05-09 2019-06-02 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.

    Fines

    Fine Date Fine Amount
    2018-03-27 $32,264
    2020-01-21 $8,954
    2020-01-21 $8,830
    2021-08-02 $650
    2021-08-02 $655
    2022-01-31 $994
    2022-01-31 $987
    2022-02-07 $1,316
    2022-02-14 $1,657
    2022-02-14 $1,645
    2022-02-21 $1,988
    2022-02-21 $1,973
    2022-02-28 $2,320
    2022-02-28 $2,302
    2022-03-25 $148,649
    2022-06-21 $9,440
    2022-07-11 $3,846
    2022-07-11 $3,875
    2022-07-18 $4,227
    2022-07-18 $4,196
    2023-03-20 $16,180

    Denials

    Denial Date Payment Denial Days
    2022-03-25 6

    What is in the Neighborhood

    General Area Overview
    • The closest city is Haverhill which is 0.3 miles away and has a population of 62,765 (large town).
    • The average income is $63,734, which is average compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 30
      • Average Temperature: 52.9
      • Day Breakdown: The area gets 107 days of rain, 30 days of snow and 227 days of sun
      • Precipitation: 0.8 inches a year

    Health and Safety Overview
    • The crime rate is 4.07 per 100 people which is average compared to other cities.
      • Violent Crime: 1.96 incidents per 100 people
      • Property Crime: 1.48 incidents per 100 people
      • Drug-Related Crime: 0.25 incidents per 100 people
    • The average life expectancy in zip code is 80.59 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 172.0, Moderate Days 9.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Market Basket
    0.1 miles away
    BJ's Wholesale Club
    2.6 miles away
    Aldi
    3.3 miles away
    Shaw's
    3.3 miles away
    Butcher Boy
    4.6 miles away

    Transportation

    Haverhill
    0.8 miles away
    Bradford
    1.0 miles away

    Bus Stations

    Water and Mill
    0.1 miles away
    APEHA Apts.
    0.5 miles away
    Monument Square
    0.5 miles away
    Washington Square Transit Center
    0.6 miles away
    Grove and High
    1.0 miles away

    Banks

    Pentucket Bank
    0.3 miles away
    Haverhill Bank
    0.5 miles away
    Santander
    2.1 miles away
    TD Bank
    3.8 miles away
    Georgetown Bank
    5.4 miles away

    Hospitals

    Whittier Health Network
    0.2 miles away
    Holy Family Hospital at Merrimack Valley
    1.4 miles away
    Whittier Rehabilitation Hospital
    2.5 miles away
    Baldpate Hospital
    5.6 miles away
    Holy Family Hospital
    5.6 miles away

    Pharmacies

    Rite Aid
    0.3 miles away
    CVS Pharmacy
    1.0 miles away
    Walgreens
    2.3 miles away
    Hannaford Pharmacy
    8.9 miles away
    CVS
    10.3 miles away

    Dentists

    Aspen Dental
    5.0 miles away
    Pediatric Dentistry of Salem
    6.0 miles away
    Family Dental
    7.1 miles away
    Gentle Dental
    7.2 miles away
    3-D Dental
    7.6 miles away

    Parks

    First Landing Park
    0.2 miles away
    Washington Playground
    0.2 miles away
    G.A.R. Park
    0.3 miles away
    Plug's Pond Park
    0.4 miles away
    Bradford Common
    0.6 miles away

    Places of Worship

    The Church On The Plains
    11.0 miles away

    Shopping

    The Loop
    4.7 miles away
    DSM MB I LLC
    7.4 miles away
    The Mall at Rockingham Park
    8.1 miles away
    Endicott Plaza
    17.0 miles away
    Witch City Mall
    19.7 miles away

    Culture

    Byfield Community Arts Center
    6.4 miles away
    Methuen Memorial Music Hall
    6.7 miles away
    Stage Two Cinema Pub
    9.0 miles away
    Village Stage
    9.1 miles away
    The Porch
    9.1 miles away

    Restaurants

    Kelly's
    0.3 miles away
    Roma Ristorante
    0.4 miles away
    Essex Street Grille
    0.6 miles away
    Hans Garden
    0.7 miles away
    Keon's 105 Bistro
    0.7 miles away

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    Google map of Penacook Place

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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