📞 Call for pricing and availability: (800) 780-8101

Pembroke Center

310 East Wardell Dr, Pembroke, NC 28372

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(910) 521-1273

Estimated Pricing

Studio
Estimated $3,783

Price Comparison

  • Average City Price: $3,855
  • Average State Price: $3,983
  • Average National Price: $3,754


  • Pembroke Center Description

    Pembroke Center is a large 84 bed community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 10.8 miles outside the town of Lumberton, North Carolina and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 8 out of 10 making it the highest rated community in the city out of 4 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Pembroke

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Pembroke

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Pembroke

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Pembroke


    Community Reviews

    8
    Pembroke Center
    Based on My Caring Plan's proprietary scoring, including 41 reviews across the web

    Ranking

  • Ranking in City: 1 out of 4 communities in Pembroke
  • Ranking in State: 443 out of 1042 communities in NC
  • Facility and Grounds A

    Staff A

    Cleanliness B


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in North Carolina

    Employee Pay B

    Employee Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for the senior living facility present a mixed picture, with some highlighting concerns and others expressing satisfaction. Key points from the reviews include:

    • Concerns about the facility being dirty, having bugs, and being short-staffed, leading to minimal care for residents.
    • Complaints about residents wearing the same clothes for days and experiencing poor patient care, including issues with cleanliness and outdated furnishings.
    • Issues with organization, communication, and safety measures such as the lack of bed rails for fall patients and cutting off warning bracelets.
    • Positive remarks about the staff being caring, supportive, and professional, with a welcoming environment and a variety of activities for residents, including a garden.
    • Appreciation for the facility's efforts to connect families during the Covid-19 pandemic through video chats.
    • Some reviewers, claiming to be employees or former employees, express love for the residents and a commitment to their care despite challenges.
    • Several reviews mention the facility being clean and well-maintained, with friendly and attentive staff.
    • Personal stories of residents thriving in the facility, including a 93-year-old who has been a resident for over 10 years and remains in good health and spirits.

    Overall, while there are significant concerns raised about staffing levels and cleanliness, there are also numerous accounts of positive experiences and satisfaction with the care provided.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    ShortStay care

    LongTerm care

    Respite care

    Palliative care

    Rehabilitation therapy

    Physical therapy


    Services

    Housekeeping

    Mail and Newspaper Service

    Pharmaceutical delivery service


    Activities

    Cultural, educational, religious and social activities

    Recreation activities

    Chapel


    Community Amenities

    Activity room

    Fitness room

    Private hospice room

    Beautiful Garden(s) / Courtyard(s)

    Conveniently Located

    Beauty Salon / Barber Services


    Room Amenities

    Private and Semi-Private Rooms

    Fully air conditioned

    Individual climate control

    Alarm system to aid in the security of residents with cognitive deficits

    Cable Television

    Computer with internet access


    Dining

    Dining Room

    In-room dining options

    Private dining rooms for family gatherings

    Dietary and nutrition needs management

    Family dining room


    Transportation

    Coordinated transportation


    Pet

    Pet therapy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: Jan. 7, 1992
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 84
    Total current residents: 77
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 11
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $14508


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-24 2022-09-16 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-08-24 2022-09-16 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-06-04 2019-06-22 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-06-04 2019-06-22 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.

    Fines

    Fine Date Fine Amount
    2021-07-06 $14,508

    What is in the Neighborhood

    General Area Overview
    • The closest city is Lumberton which is 10.8 miles away and has a population of 21,667 (small town).
    • The average income is $40,149, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 47
      • Average Temperature: 66.4
      • Day Breakdown: The area gets 155 days of rain, 1 days of snow and 207 days of sun
      • Precipitation: 1.2 inches a year

    Health and Safety Overview
    • The crime rate is 11.7 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.61 incidents per 100 people
      • Property Crime: 8.46 incidents per 100 people
      • Drug-Related Crime: 0.32 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    1.0 miles away
    Food Lion
    8.7 miles away
    Piggly Wiggly
    8.9 miles away
    Walmart Neighborhood Market
    9.0 miles away
    Lowes Foods
    10.4 miles away

    Transportation

    Dillon
    21.3 miles away

    None Found

    Banks

    BB&T
    8.8 miles away
    SECU
    8.9 miles away
    Lumbee Guaranty Bank
    9.0 miles away
    First Bank
    10.5 miles away
    Wells Fargo
    10.5 miles away

    Hospitals

    Southeastern Regional Medical Center
    10.2 miles away
    Scotland Memorial Hospital
    16.8 miles away
    McLeod Dillon
    20.9 miles away
    FirstHealth Moore Regional Hospital-Hoke Campus
    23.1 miles away
    Cape Fear Valley Health Hoke Hospital
    24.1 miles away

    Pharmacies

    CVS
    9.0 miles away
    Sam's Drug Store
    10.5 miles away
    Drugs America
    10.5 miles away
    HCC Pharmacy and DME
    20.0 miles away
    Wallgreens
    25.0 miles away

    Dentists

    DentalWorks
    24.9 miles away

    Parks

    UNCP Quad
    0.9 miles away
    Oak/Pine Hall Courtyard
    1.1 miles away
    Pembroke Community Park
    1.2 miles away
    UNCP Pine Cottage
    1.3 miles away
    Tribal Recreation Center
    1.4 miles away

    None Found

    Shopping

    Biggs Park Mall
    10.5 miles away

    None Found

    Restaurants

    Marty's BBQ
    8.6 miles away
    Pizza Hut
    8.7 miles away
    Ruby Tuesday
    8.7 miles away
    Waffle House
    8.8 miles away
    Cracker Barell
    9.9 miles away

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    Google map of Pembroke Center

    Licensing

    This community is licensed by the state of NC. It is a large-sized community with 84 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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