📞 Call for pricing and availability: (800) 780-8101

Pelican Health Randolph

4801 Randolph Rd, Charlotte, NC 28211

Assisted Living Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(704) 364-8363

Estimated Pricing

Studio
Estimated $4,128

Price Comparison

  • Average City Price: $4,224
  • Average State Price: $3,983
  • Average National Price: $3,754


  • Pelican Health Randolph Description

    Pelican Health Randolph is a large 100 bed community that offers assisted living, nursing care, skilled nursing and rehabilitation and is about 4.6 miles outside Charlotte, North Carolina and is part of the Accordius Health network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 4.1 out of 10 making it the 79th highest rated community in the city out of 81 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Charlotte

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Charlotte

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Charlotte


    Community Reviews

    4.1
    Pelican Health Randolph
    Based on My Caring Plan's proprietary scoring, including 36 reviews across the web

    Ranking

  • Ranking in City: 78 out of 80 communities in Charlotte
  • Ranking in State: 1020 out of 1042 communities in NC
  • Facility and Grounds B

    Care B

    Staff C


    Employee Reviews

    4.5
    Accordius Health
    Based on My Caring Plan's proprietary scoring, including 197 reviews across the web

    The following insights are from employees that work in North Carolina

    Employee Pay C

    Employee Staff C

    Employee Culture C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Several reviewers reported severe understaffing issues, with many staff members appearing unprofessional and neglectful towards residents.
    • Complaints of residents not being fed properly, experiencing dehydration, and sitting in soiled briefs for extended periods.
    • Instances of unclean and unsanitary conditions were noted, including the presence of pests.
    • Some reviewers expressed concerns over the facility's management, citing unresponsiveness and unethical business practices.
    • There were reports of inadequate medical and rehabilitative care, with some residents not receiving necessary treatments or experiencing delays in care.

    Positive Reviews:

    • A few reviewers praised the facility for its cleanliness, friendly staff, and the level of care provided to their loved ones.
    • One reviewer highlighted the helpfulness and attentiveness of the staff during a visit, recommending the facility for nursing home or rehabilitative services.
    • Staff recognition and rewards were mentioned positively, indicating a supportive environment for employees.
    • Gratitude was expressed towards the staff for the care and support provided to a family member, with a special mention of the activities coordinator.

    Mixed Feedback:

    • While some reviews commend the facility for its environment and staff, others strongly advise against placing loved ones in the care of the facility due to neglect and mismanagement.
    • The quality of care and staff professionalism received mixed feedback, with some reviewers experiencing positive interactions and others facing significant challenges.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Occupational Therapy

    Speech Therapy

    Stroke & Neurological Recovery

    Pain Management

    Post-Surgical Care

    Alzheimer’s/Dementia Memory Care


    Dining

    Fresh Food

    Local Cuisine

    Entree Options



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 2
    Long-term quality measure rating: 3
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: Oct. 1, 1980
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 100
    Total current residents: 83
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 64
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $26598


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-28 2023-05-10 D Egress Deficiencies Have exits that are accessible at all times.
    2023-03-28 2023-05-10 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-03-28 2023-05-10 D Smoke Deficiencies Provide properly protected cooking facilities.
    2023-03-28 2023-05-10 D Smoke Deficiencies Have an alternate power supply for its alarm system.
    2023-03-28 2023-05-10 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-03-28 2023-05-10 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2023-03-28 2023-05-10 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2023-03-28 2023-05-10 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2023-03-28 2023-05-10 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2023-03-28 2023-05-10 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2021-12-21 2021-12-22 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-01-15 2020-02-02 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2020-01-15 2020-02-02 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2020-01-15 2020-02-02 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2018-04-20 $7,462
    2021-11-22 $40,920
    2021-11-22 $26,598

    What is in the Neighborhood

    General Area Overview
    • The closest city is Charlotte which is 4.6 miles away and has a population of 827,097 (medium sized city).
    • The average income is $260,072, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 44
      • Average Temperature: 65.3
      • Day Breakdown: The area gets 164 days of rain, 3 days of snow and 196 days of sun
      • Precipitation: 2.5 inches a year

    Demographic Overview
    • The median age is 34.3 years old, low compared to other cities.
    • 4.36% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 15.58% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 5% Asian, 32% Black or African-American, 12% Hispanic or Latino, and 48% White.

    Click the button above to explore the neighborhood

    Supermarkets

    Publix
    0.4 miles away
    Harris Teeter
    0.5 miles away
    Food Lion
    1.4 miles away
    Aldi
    2.1 miles away
    Walmart Supercenter
    2.2 miles away

    None Found

    Bus Stations

    Colwick Road & Greenwich Road
    0.4 miles away
    Randolph Road & Greenwich Road
    0.5 miles away
    Wendover Road & Latrobe Drive
    1.5 miles away
    Monroe Road & Commodore Street
    1.7 miles away
    Monroe Road & Chippendale Road
    1.7 miles away

    Banks

    SunTrust
    0.3 miles away
    Fifth Third Bank
    0.3 miles away
    PNC Bank
    0.3 miles away
    Wells Fargo
    0.3 miles away
    Bank of America
    0.5 miles away

    Hospitals

    Atrium Family Health Care
    0.4 miles away
    Carolinas Medical Center-Mercy
    2.8 miles away
    Charlotte Orthopedic Hospital
    3.0 miles away
    Carolinas Medical Center
    3.0 miles away
    Novant Health Presbyterian Medical Center
    3.1 miles away

    Pharmacies

    Walker’s Drug Store
    0.4 miles away
    Rite Aid
    0.4 miles away
    Le Pharmacy
    3.0 miles away
    Walgreens
    3.0 miles away
    CVS Pharmacy
    3.5 miles away

    Dentists

    Aspen Dental
    0.4 miles away
    William Linger, DDS, MAGD
    1.3 miles away
    LandMark Dentistry - Charlotte
    1.4 miles away
    Dental Works
    2.8 miles away
    Kidz Dental Central
    3.2 miles away

    Parks

    Grayson Park
    1.2 miles away
    Oakhurst Park
    1.4 miles away
    Hampton Creste Park
    1.4 miles away
    Randolph Road Park
    1.5 miles away
    Grier Heights Park
    1.7 miles away

    Places of Worship

    St. Mary's Chapel
    3.7 miles away

    Shopping

    Oakhurst on Monroe
    1.7 miles away
    Albemarle at Sharon
    3.0 miles away

    Culture

    Ovens Auditorium
    2.2 miles away
    Galleries at Eight Eleven
    2.5 miles away
    Hadley Theatre
    2.5 miles away
    Freedom Park Bandshell
    3.0 miles away
    Visulite Theatre
    3.3 miles away

    Restaurants

    Koishi Restaurant & Sushi Bar
    0.3 miles away
    The Pizza Peel
    0.3 miles away
    Wolfman Pizza
    0.3 miles away
    Mama Fu's
    0.4 miles away
    IHOP
    0.4 miles away

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    Google map of Pelican Health Randolph

    Licensing

    This community is licensed by the state of NC. It is a large-sized community with 100 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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