📞 Call for pricing and availability: (800) 780-8101
Pelican Health Norfolk
827 Norview Avenue, Norfolk, VA 23509
For Pricing & Availability
(800) 780-8101To Reach a Resident
(757) 853-6281Estimated Pricing
Price Comparison
Pelican Health Norfolk Description
Pelican Health Norfolk is a community that offers nursing care and is about 3.4 miles outside Norfolk, Virginia. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 4.2 out of 10 making it the 21st highest rated community in the city out of 22 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Norfolk
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews Summary:
- Several reviewers report neglect, unprofessional behavior, and inadequate care, including serious incidents where residents were harmed or neglected.
- Complaints about the facility being dirty, run-down, and infested with bugs, including roaches and water bugs.
- Staff is frequently described as rude, unskilled, and inattentive, with reports of staff sleeping on the job, ignoring call bells, and gossiping instead of providing care.
- Security concerns were raised, including broken doors and residents being able to leave the facility unsupervised.
- Medical care and equipment issues were noted, including delayed medication administration, broken beds, and the need for residents to bring their own equipment.
- Overall, many reviewers strongly advise against placing loved ones in this facility, citing a lack of care and professionalism.
Positive Reviews Summary:
- A few reviews from staff and visitors mention positive experiences, highlighting a clean and professional environment during specific events.
- Some staff members express satisfaction with their jobs and the care provided to residents.
- One review mentions a successful partnership for a community project, indicating some positive community engagement.
Neutral Reviews Summary:
- One review simply describes the atmosphere as depressing without further details.
Reviews
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Health
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
5
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: May 1, 1996
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 60
Total current residents: 55
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 12
Number of payment denials: 1
Number of fines: 3
Total cost of fines: $25822
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-11-10 | 2021-12-08 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-11-10 | 2021-12-08 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-11-10 | 2021-12-08 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-11-10 | 2021-12-08 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-11-10 | 2021-12-08 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-11-10 | 2021-12-08 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2021-11-10 | 2021-12-08 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
| 2021-10-28 | 2021-12-06 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2021-10-28 | 2021-12-06 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-09-03 | 2019-10-22 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-09-03 | 2019-10-22 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-09-03 | 2019-10-22 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-09-03 | 2019-10-22 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2019-09-03 | 2019-10-22 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-05-30 | 2018-06-27 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2018-05-30 | 2018-06-27 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2018-05-30 | 2018-06-27 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2018-05-30 | 2018-06-27 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-05-30 | 2018-06-27 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-05-17 | 2018-06-25 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2018-05-17 | 2018-06-25 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2018-05-17 | 2018-06-25 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2018-05-17 | 2018-06-25 | C | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2018-05-17 | 2018-06-25 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2018-05-17 | 2018-06-25 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2018-05-17 | 2018-06-25 | C | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2018-05-17 | 2018-06-25 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2018-05-17 | 2018-06-25 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2018-05-17 | 2018-06-25 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-12-11 | $9,750 |
| 2021-09-09 | $15,417 |
| 2021-09-09 | $15,000 |
| 2021-11-15 | $655 |
| 2021-11-15 | $650 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-12-11 | 3 |
What is in the Neighborhood
- The closest city is Norfolk which is 3.4 miles away and has a population of 246,393 (small city).
- The average income is $55,563, which is average compared to other zip codes.
- Weather
- High Temperature: 82
- Low Temperature: 42
- Average Temperature: 63.2
- Day Breakdown: The area gets 167 days of rain, 7 days of snow and 189 days of sun
- Precipitation: 2.0 inches a year
- The median age is 30.2 years old, very low compared to other cities.
- 11.95% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 6.78% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 4% Asian, 40% Black or African-American, 6% Hispanic or Latino, and 47% White.
- The crime rate is 8.75 per 100 people which is very high compared to other cities.
- Violent Crime: 2.02 incidents per 100 people
- Property Crime: 6.13 incidents per 100 people
- Drug-Related Crime: 0.21 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.5 miles awaySam's Club
1.7 miles awayLidl
1.7 miles awayFood Lion
1.8 miles awayKroger
1.8 miles awayTransportation
Goode
1.4 miles awayBeazley
1.5 miles awayBallentine/Broad Creek
3.0 miles awayNSU
3.1 miles awayMonticello
3.3 miles awayNone Found
Banks
Navy Federal Credit Union
1.6 miles awayAtlantec Bank
1.7 miles awayChartway Federal Credit Union
1.7 miles awayBB&T
1.9 miles awayWells Fargo
2.3 miles awayHospitals
Bon Secours DePaul Medical Center
1.5 miles awayLake Taylor Transitional Care Hospital
3.0 miles awaySentara Norfolk General Hospital
3.1 miles awayChildren's Hospital of the King's Daughters
3.1 miles awayNaval Hospital Portsmouth NMCP
4.1 miles awayPharmacies
CVS Pharmacy
1.0 miles awayRite Aid
1.8 miles awayWalgreens
2.6 miles awayCVS Caremark
2.7 miles awayTarget Pharmacy
2.9 miles awayDentists
Family Dentistry
4.3 miles awayDental
4.9 miles awayDr. Boyce
6.9 miles awayAspen Dental
7.2 miles awayBehl Orthodontics
7.4 miles awayParks
Lakewood Park
0.3 miles awayGranby Street Park
1.2 miles awayShoop Park
1.3 miles awayApiary Bee Hives
1.3 miles awayRose Garden
1.3 miles awayPlaces of Worship
Trinity Episcopal Church
4.6 miles awayMonumental United Methodist Church
4.6 miles awaySaint Pauls Catholic Church
4.6 miles awayShopping
Macarthur Center
3.3 miles awayNaval Exchange
4.7 miles awayPembroke Mall
7.3 miles awayHarbour View East Shopping Center
9.5 miles awayChesapeake Square Mall
9.7 miles awayCulture
Lakewood Music And Dance Center
0.5 miles awayBrock Commons
2.5 miles awayBarron and Ellin Gordon Art Galleries
2.5 miles awayHarrison Opera House
2.9 miles awayDiehn Fine and Performing Arts Center
2.9 miles awayRestaurants
Bangkok Thai Cuisine
1.5 miles awayMJ's Tavern
1.5 miles awayFuddruckers
1.7 miles awayRuby Tuesday
1.7 miles awayGreat Wall Kitchen
1.7 miles awayGet exact pricing & check availability
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