Pebble Creek Nursing Center

The reviews for this senior living facility are overwhelmingly positive, with many highlighting the cleanliness, professionalism, and caring nature of the staff. Visitors and family members have noted the spectacular cleanliness of the place and the proactive, positive assistance they've received. The facility has been highly recommended for rehabilitation services, with patients and their families noticing significant improvements.

Lourdes, a liaison at the facility, has been specifically praised for her helpfulness and prompt communication, ensuring families are well-informed and reassured about their loved ones' care. The admissions coordinator and other staff members have been recognized for their knowledge, helpfulness, and ability to answer questions thoroughly.

Residents and their families have expressed satisfaction with the level of care, mentioning that the facility exceeded their expectations with its friendly and caring staff. The facility has been described as excellent, with hardworking employees and a conscientious approach to care. Personalized care and a welcoming atmosphere have been highlighted as key strengths.

However, there were a few negative experiences mentioned, including concerns about unprofessional behavior by a staff member blocking the driveway and serious allegations of mistreatment leading to injuries and a lack of communication regarding a resident's hospitalization. These reviews stand in contrast to the numerous positive testimonials about the quality of care and the facility's environment.

Overall, many reviewers recommend the facility for its friendly and caring staff, clean and well-kept environment, and the professional and knowledgeable approach to resident care. The facility has been praised for its rehabilitation services, activities, and the overall quality of life provided to residents.