Paxton Street Home Benevolent Society

Positive Reviews:

• Many reviewers appreciate the caring and dedicated staff, highlighting their commitment to serving the residents and the community.
• Several comments praise the facility for its cleanliness, homey atmosphere, and the amenities provided.
• Volunteers and visitors share positive experiences, noting the welcoming environment and the joy of interacting with residents.
• Residents express love for living there, mentioning the genuine people and the sense of being cared for.
• The organization is commended for its efforts in serving low-income housing needs and for going above and beyond in ensuring safety during the COVID-19 pandemic.

Negative Reviews:

• One review strongly advises against the facility, describing it as overly restrictive with comparisons to being treated like inmates, highlighting strict COVID-19 protocols that limit resident freedom.
• A resident mentions feeling frustrated at times due to perceived preferential treatment of staff over residents, especially concerning those with mental illnesses.
• Another individual expresses disappointment with the lack of emergency assistance provided by the organization.

Mixed Reviews:

• While most reviews are positive, highlighting the caring nature of the staff and the quality of the facility, some residents and visitors express concerns about treatment and restrictions, particularly in relation to COVID-19 measures.
• A former resident praises the facility for its care and activities but also mentions a personal experience of feeling judged.

Overall:

The majority of reviews for Paxton Ministries are positive, with many praising the staff's dedication, the facility's cleanliness, and the overall atmosphere. However, there are a few concerns regarding treatment and restrictions, particularly related to COVID-19 protocols. It's important for potential residents and their families to consider these reviews in the context of their own needs and preferences.