📞 Call for pricing and availability: (800) 780-8101
Pavilion Health Center At Brightmore
10011 Providence Road West, Charlotte, NC 28277
For Pricing & Availability
(800) 780-8101To Reach a Resident
(980) 245-8500Estimated Pricing
Price Comparison
Pavilion Health Center At Brightmore Description
Pavilion Health Center At Brightmore is a very large 120 bed community that offers assisted living, nursing care, skilled nursing and rehabilitation and is about 3.2 miles outside the small town of Marvin, North Carolina. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 5.5 out of 10 making it the 73rd highest rated community in the city out of 81 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Charlotte
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Charlotte
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Charlotte
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for the senior living facility present a mixed picture of experiences. Some families have expressed deep satisfaction with the care provided, particularly highlighting the exceptional work of certain staff members and the therapy team. Positive reviews mention the excellent care and support given to their loved ones, contributing significantly to their recovery and well-being.
However, a significant number of reviews raise serious concerns about the facility's staffing levels, communication, and overall quality of care. Complaints include unreturned phone calls, lack of responsiveness from the nursing staff, and instances where patients were left unattended or in discomfort for extended periods. The food quality and the facility's handling of medical emergencies during weekends were also criticized. Some reviewers strongly advise against placing loved ones in the facility, citing their personal experiences of neglect and inadequate care.
Despite the criticisms, there are acknowledgments of the hard work and dedication of some individual staff members and the therapy team, who have been described as the facility's saving grace. These mixed reviews suggest that while there are areas of excellence within the facility, there are also significant issues that need to be addressed to ensure consistent and high-quality care for all residents.
Reviews
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Pavilion Health Center At Brightmore Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
4
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: March 20, 2014
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 108
Total current residents: 93
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 11
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $7797
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-16 | 2022-12-09 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-05-26 | 2021-06-03 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-06-26 | 2019-08-10 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-06-26 | 2019-08-10 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2019-06-26 | 2019-08-10 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-06-26 | 2019-08-10 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-09-29 | $7,797 |
| 2022-09-29 | $15,593 |
What is in the Neighborhood
- The closest city is Marvin which is 3.2 miles away and has a population of 6,181 (very small town).
- The average income is $134,149, which is very high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 45
- Average Temperature: 66.1
- Day Breakdown: The area gets 154 days of rain, 2 days of snow and 207 days of sun
- Precipitation: 1.6 inches a year
- The median age is 34.3 years old, low compared to other cities.
- 4.36% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 15.58% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 32% Black or African-American, 12% Hispanic or Latino, and 48% White.
Click the button above to explore the neighborhood
Supermarkets
Sprouts Farmers Market
0.9 miles awayPublix
1.1 miles awayHarris Teeter
1.2 miles awayHandpicked
1.5 miles awayWalmart Supercenter
2.0 miles awayNone Found
Bus Stations
Park & Camelback
3.6 miles awayPark & Kingfisher
3.6 miles awayPark & Tradewinds
3.6 miles awaySam's Club
3.7 miles awayPark & Carolina Place
3.7 miles awayBanks
Charlotte Metro Credit Union
0.9 miles awayPinnacle Bank
0.9 miles awayFifth Third Bank
1.0 miles awayTruliant Federal Credit Union
1.1 miles awayTruist
1.2 miles awayHospitals
Ditesheim Cosmetic Surgery
1.4 miles awayAtrium Health Pineville
4.3 miles awayCarolinas ContinueCARE Hospital
4.6 miles awayAdvanced Sports & Spine, PLLC
5.3 miles awayMatthews Medical Center
8.6 miles awayPharmacies
CVS Pharmacy
1.1 miles awayRite Aid
1.5 miles awayNolan's Pharmacy
4.2 miles awayCVS
4.6 miles awayCarolina Pharmacy
5.3 miles awayDentists
Capstone Dental
1.2 miles awayBallantyne Center for Dentistry
1.5 miles awayFriendly Dental
2.0 miles awayCatawba River Dentistry
6.1 miles awayPlantation Market Dental Group
6.5 miles awayParks
Weston Glen Pool
0.2 miles awayBallantyne Community Park
0.2 miles awayHarrison Park
0.6 miles awayElon Homes Regional Park
1.0 miles awayBallantye's Backyard
1.3 miles awayPlaces of Worship
St. Mary's Chapel
12.4 miles awayShopping
Ballantyne Village
1.6 miles awayCarolina Place Mall
3.9 miles awayCulture
NarroWay Theatre
6.6 miles awayIlluminate Studio
6.6 miles awayCamp Snoopy Theatre
7.5 miles awayHarmony Hall Outdoor Patio
7.7 miles awayCrossroads Gazebo
7.7 miles awayRestaurants
Buffalo Wings
0.8 miles awayLorenzo's Pizza
0.8 miles awayCast Iron Waffles
0.9 miles awayMcAlister's Deli
0.9 miles awayCity Barbecue
1.0 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a large-sized community with 120 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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