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Paul Oliver Memorial Hospital Ltcu
224 Park Ave, Frankfort, MI 49635
For Pricing & Availability
(800) 780-8101To Reach a Resident
(231) 352-2200Estimated Pricing
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Paul Oliver Memorial Hospital Ltcu Description
Paul Oliver Memorial Hospital Ltcu is a community that offers assisted living, memory care, nursing care, skilled nursing and rehabilitation and is about 27.4 miles outside the small town of Manistee, Michigan. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.9 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Frankfort
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Frankfort
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Frankfort
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Frankfort
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praised the staff for being knowledgeable, effective, patient, and kind, especially in emergency situations.
- Several experiences highlighted the care and attention given to patients, including those with specific needs such as a fear of needles or requiring physical therapy for a child.
- Some reviewers noted the hospital's ability to provide a comforting and caring environment, making patients and their families feel at ease.
- Efficiency in handling cases, including quick check-ins and minimal wait times, was commended.
- Particular staff members were mentioned for their exceptional care and for going above and beyond in their roles.
Negative Reviews:
- One reviewer advised veterans to choose another hospital if given a choice by the VA, suggesting dissatisfaction with the care provided.
- Issues with scheduling, particularly for COVID testing, were mentioned, including long wait times and processing errors.
- A concerning incident involving a patient's safety due to inadequate assistance was detailed, raising questions about the hospital's protocols and staff judgment.
- Some reviewers expressed dissatisfaction with the level of care and management, citing poor experiences and recommending seeking medical attention elsewhere if possible.
- Physical therapy services were criticized for lack of effort and negative attitudes from the staff.
Mixed Feedback:
While many reviews highlight the hospital's caring staff and efficient service, there are significant concerns regarding specific incidents, management, and certain services. Prospective patients may want to consider both the positive experiences and the areas of concern when making their healthcare decisions.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Activities
Community Amenities
Room Amenities
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
1
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 28, 1987
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 35
Total current residents: 22
Facility is located in a hospital: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $655
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-08 | 2023-03-17 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-03-08 | 2023-03-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-12-07 | 2022-01-16 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-12-07 | 2022-01-16 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2021-12-07 | 2022-01-16 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2020-02-27 | 2020-04-09 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2020-02-27 | 2020-04-09 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2020-02-27 | 2020-04-09 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2020-02-27 | 2020-04-09 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2020-02-27 | 2020-04-09 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2020-02-27 | 2020-04-09 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2020-02-27 | 2020-04-09 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2020-02-27 | 2020-04-09 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-09 | 2023-04-18 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-03-09 | 2023-05-17 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2023-03-09 | 2023-05-17 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-03-09 | 2023-05-17 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-09 | 2023-04-18 | E | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2023-03-09 | 2023-05-31 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-03-09 | 2023-04-18 | F | Administration Deficiencies | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. |
| 2023-03-09 | 2023-04-18 | F | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2023-03-09 | 2023-04-18 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-12-08 | 2022-01-16 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-12-08 | 2022-01-16 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-12-08 | 2022-01-16 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-12-08 | 2022-01-16 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-02-27 | 2020-04-09 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2020-02-27 | 2020-04-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-02-27 | 2020-04-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-02-27 | 2020-04-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-02-27 | 2020-04-09 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2020-02-27 | 2020-04-09 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-02-27 | 2020-04-09 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-02-27 | 2020-04-09 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2020-02-27 | 2020-04-09 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2020-02-27 | 2020-04-09 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2020-02-27 | 2020-04-09 | F | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-02-27 | 2020-04-09 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2020-02-27 | 2020-04-09 | F | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2020-02-27 | 2020-04-09 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-02-27 | 2020-04-09 | F | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2020-02-27 | 2020-04-09 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-12-15 | $15,000 |
| 2021-07-19 | $650 |
| 2021-07-19 | $655 |
What is in the Neighborhood
- The closest city is Manistee which is 27.4 miles away and has a population of 6,084 (very small town).
- The average income is $87,110, which is very high compared to other zip codes.
- Weather
- High Temperature: 70
- Low Temperature: 26
- Average Temperature: 46.9
- Day Breakdown: The area gets 120 days of rain, 80 days of snow and 163 days of sun
- Precipitation: 0.9 inches a year
- The crime rate is 2.56 per 100 people which is low compared to other cities.
- Violent Crime: 0.7 incidents per 100 people
- Property Crime: 1.71 incidents per 100 people
- Drug-Related Crime: 0.16 incidents per 100 people
- The average life expectancy in zip code is 78.7 years old, which is high compared to other zip codes.
- Air Quality: Good Days 104.0, Moderate Days 13.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Family Fare
0.7 miles awaySave-A-Lot
7.4 miles awayHonor Family Market
10.9 miles awayOnekama EZ Market
19.2 miles awayAnderson's Glen Arbor Market IGA
21.9 miles awayNone Found
None Found
Banks
West Michigan Bank & Trusts
0.4 miles awayState Savings Bank
7.5 miles awayHonor Bank
11.1 miles awayWest Shore Bank
19.0 miles awayNone Found
None Found
None Found
Parks
Tank Hill Park
0.1 miles awayCharlevoix Cannon Park
0.3 miles awayRotary Park
0.4 miles awayMarket Square Park
0.4 miles awayMineral Springs Park
0.4 miles awayNone Found
None Found
None Found
Restaurants
Stormcloud Brewing
0.3 miles awayThe Fusion
0.3 miles awayThe Dinghy's
0.3 miles awayRocks Landing
4.1 miles awayRoadhouse
7.2 miles awayGet exact pricing & check availability
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Disclaimer
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