Patriots Landing

Positive Aspects:

• Easter brunch was highly praised, and interactions with residents, guests, and staff were described as very nice, helpful, and kind.
• Prospective residents have had thrilling experiences meeting with the marketing manager, looking forward to making it their home.
• Family members appreciate the care provided to their loved ones, highlighting the attentive staff and enjoyable facilities.
• Memory care unit received exceptional reviews for its engaging staff, stimulating activities, and modern accommodations, significantly improving residents' quality of life.
• The front desk staff was commended for their exceptional service, managing a wide range of tasks with grace and friendliness.
• Visitors and family members noted the modern, clean facilities and the friendly, helpful staff during their visits.
• Residents and their families enjoy the food and appreciate the care and attention provided by the staff.

Areas for Improvement:

• Concerns were raised about the cleanliness of the hall carpets on the second floor.
• One reviewer expressed frustration with receiving unwanted texts asking for a review after opting to provide feedback later.
• Minor complaints included being charged for a resident's coke and a wish for all outdoor lights, especially those on flags, to be functional.

Overall Sentiment:

The majority of reviews are overwhelmingly positive, praising the staff's care and friendliness, the quality of the facilities, and the engaging activities available, especially in the memory care unit. While there are minor areas for improvement, the positive aspects significantly outweigh the negatives, making it a highly recommended senior living community.