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Parsons Hill Rehabilitation & Health Care Center

1350 Main Street, Worcester, MA 01603

Assisted Living Nursing Home Respite Care Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Videos Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(508) 791-4200

Estimated Pricing

Studio
Estimated $4,050

Price Comparison

  • Average City Price: $4,200
  • Average State Price: $3,957
  • Average National Price: $3,754

    • Parsons Hill Rehabilitation & Health Care Center Description

    Parsons Hill Rehabilitation & Health Care Center is a community that offers assisted living, nursing care, respite care, skilled nursing and rehabilitation and is about 2.8 miles outside Worcester, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 6.3 out of 10 making it the 26th highest rated community in the city out of 33 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Worcester

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Worcester

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Worcester

    Community Reviews

    5.9
    Parsons Hill Rehabilitation & Health Care Center
    Based on My Caring Plan's proprietary scoring, including 42 reviews across the web

    Ranking

  • Ranking in City: 28 out of 33 communities in Worcester
  • Ranking in State: 577 out of 664 communities in MA

    • Facility and Grounds B

    Care B

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Parsons Hill have shown a wide range of experiences, from highly positive to deeply concerning. Some reviewers have praised the facility for its caring and professional staff, comfortable rooms, good food, and effective rehabilitation services. They've highlighted the kindness of CNAs, nurses, and rehab department staff, as well as the variety of entertainment and activities provided.

    On the other hand, several reviews have raised serious issues about the facility. Concerns include allegations of unprofessional and rude nursing staff, unsanitary conditions, long waits for medication, and a lack of personal care, including reports of patients not being bathed for days. There are also complaints about the facility's infrastructure, such as outdated wiring and non-wheelchair accessible bathrooms. Some reviewers have mentioned problems with privacy, including staff inspecting packages and rooms being substandard. Additionally, there are reports of understaffing, mistreatment, and even abuse, with one reviewer stating that the facility should be shut down.

    Other specific criticisms include the handling of medications, the quality of food, and the overall management of the facility. There are also mentions of a lack of language services for non-English speakers and concerns about the facility's response to patient needs and complaints.

    Despite these negative reports, some employees and residents have expressed satisfaction with their experiences at Parsons Hill, highlighting the efforts of specific staff members and the care received. However, the contrasting nature of the reviews suggests that experiences at Parsons Hill can vary significantly.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Parsons Hill Rehabilitation & Health Care Center Videos

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    Health

    Management of Central Venous Catheter

    Management of PICC Lines

    CADD Pump

    PCA Pumps

    IV Push Lasix

    Blood Draws

    Services

    Assisted & Senior Living

    Home Health Care

    Hospice Care

    Care at Home

    Housekeeping

    Activities

    Therapeutic Recreation Programs and Activities

    Dining

    Selective Menu Dining Program

    Nutritional Management

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 1
    Long-term quality measure rating: 2
    Short-term quality measure rating: 1

    Nursing Home Overview

    Participation date: July 1, 1990
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 162
    Total current residents: 150
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 4
    Total cost of fines: $76652

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-07-09 2019-08-14 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-07-09 2019-08-05 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-15 2023-02-21 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2023-02-15 2023-02-21 D Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2022-11-03 2022-11-14 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-11-03 2022-11-14 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-11-03 2022-11-14 F Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2023-04-19 2023-05-08 E Resident Rights Deficiencies Honor the resident's right to manage his or her financial affairs.
    2023-04-19 2023-05-08 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-04-19 2023-05-08 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-07-11 2022-08-26 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-07-11 2022-08-26 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-07-11 2022-08-26 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-07-11 2022-08-26 B Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2022-07-11 2022-08-26 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-07-11 2022-08-26 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2022-07-11 2022-08-26 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2022-07-11 2022-08-26 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-07-11 2022-08-26 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-07-11 2022-08-26 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-07-11 2022-08-26 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2022-07-11 2022-08-26 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2022-07-11 2022-07-11 D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2022-07-11 2022-08-26 D Environmental Deficiencies Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
    2022-04-13 2022-06-09 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-04-13 2022-06-09 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-04-13 2022-06-09 G Resident Rights Deficiencies Prepare residents for a safe transfer or discharge from the nursing home.
    2022-04-13 2022-06-09 G Resident Rights Deficiencies Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    2022-03-29 2022-05-13 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-03-29 2022-05-13 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-03-29 2022-05-13 C Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2021-03-05 2021-04-16 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-03-05 2021-04-16 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-03-05 2021-04-16 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-03-05 2021-04-16 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-03-05 2021-04-16 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-03-05 2021-04-16 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2021-03-05 2021-04-16 F Nursing and Physician Services Deficiencies Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    2021-03-05 2021-04-16 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2021-03-05 2021-04-16 E Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2021-03-05 2021-04-16 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-03-05 2021-04-16 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-03-05 2021-04-16 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-03-05 2021-04-16 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2021-03-05 2021-04-16 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-03-05 2021-04-16 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-03-05 2021-04-16 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2021-01-15 2021-01-27 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-16 2020-12-23 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-02 2020-12-09 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-11-24 2020-12-08 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-05-21 2019-06-21 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-05-21 2019-06-21 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-05-21 2019-06-21 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-05-21 2019-06-21 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-05-21 2019-06-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    2019-05-21 2019-06-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2019-05-21 2019-06-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-05-21 2019-06-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2019-05-21 2019-06-21 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2019-05-21 2019-06-21 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-05-21 2019-06-21 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-05-21 2019-06-21 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2019-05-21 2019-06-21 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2019-05-21 2019-06-21 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-05-21 2019-06-21 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-05-21 2019-06-21 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-05-21 2019-06-21 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-05-21 2019-06-21 E Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2019-05-21 2019-06-21 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-05-21 2019-06-21 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-05-21 2019-06-21 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-05-21 2019-06-21 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2019-05-21 2019-06-21 E Environmental Deficiencies Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.

    Fines

    Fine Date Fine Amount
    2018-04-17 $83,363
    2020-06-23 $3,250
    2020-11-24 $20,816
    2020-11-24 $19,500
    2021-01-15 $10,390
    2021-01-15 $9,750
    2022-03-29 $35,696
    2022-03-29 $35,217
    2022-03-29 $35,569
    2022-11-03 $9,750

    What is in the Neighborhood

    General Area Overview
    • The closest city is Worcester which is 2.8 miles away and has a population of 184,815 (small city).
    • The average income is $46,089, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 29
      • Average Temperature: 51.7
      • Day Breakdown: The area gets 135 days of rain, 42 days of snow and 186 days of sun
      • Precipitation: 2.0 inches a year

    Demographic Overview
    • The median age is 34.9 years old, average compared to other cities.
    • 5.09% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 19.97% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 7% Asian, 12% Black or African-American, 18% Hispanic or Latino, and 60% White.

    Health and Safety Overview
    • The crime rate is 4.65 per 100 people which is high compared to other cities.
      • Violent Crime: 1.44 incidents per 100 people
      • Property Crime: 2.36 incidents per 100 people
      • Drug-Related Crime: 0.12 incidents per 100 people
    • The average life expectancy in zip code is 79.74 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 149.0, Moderate Days 33.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Shaw's
    0.4 miles away
    SAVERS
    1.0 miles away
    Price Chopper
    1.0 miles away
    Santiago's Market
    1.3 miles away
    Big Y
    1.7 miles away

    Transportation

    Worcester
    3.1 miles away

    Bus Stations

    Main St. + Crystal St.
    1.5 miles away
    PVTA B79 - Union Station
    3.1 miles away
    30 The Trolley Stop
    3.6 miles away
    30
    3.7 miles away
    8/30/31 Gold Star Blvd/Chadwick St
    3.8 miles away

    Banks

    Commerce Bank
    0.6 miles away
    TD Bank
    2.1 miles away
    Bank of America
    2.3 miles away
    Santander
    2.6 miles away
    People's United Bank
    2.6 miles away

    Hospitals

    Fairlawn Rehabilitation Hospital
    1.4 miles away
    Family Health Center of Worcester
    2.1 miles away
    Saint Vincent Hospital at Worcester Medical Center
    3.1 miles away
    UMass Memorial Medical Center - Memorial Campus
    3.6 miles away
    Adcare Hospital
    3.7 miles away

    Pharmacies

    CVS
    0.4 miles away
    Walgreens
    0.4 miles away
    CVS Pharmacy
    1.7 miles away
    Rite Aid
    7.9 miles away

    Dentists

    Worcester Pediatric Dental Group
    2.7 miles away
    Lakeside Family Dental
    5.5 miles away
    Dr. William Dennis
    8.0 miles away
    Wellness Dental LLC
    11.7 miles away
    Maha Family Dental
    14.9 miles away

    Parks

    Parson's Cider Mill
    0.2 miles away
    Bennett Field
    0.3 miles away
    Apricot Street Playground
    0.3 miles away
    Hadwen Park
    0.4 miles away
    Kettle Brook Conservation Area GWLT
    0.4 miles away

    Places of Worship

    Emmanuel Baptist Church
    2.4 miles away
    Saint Johns Catholic Church
    3.0 miles away
    Oakdale Methodist Church
    10.6 miles away

    Shopping

    Tatnuck Mall
    2.4 miles away
    Auburn Mall
    2.7 miles away
    The Shoppes at Blackstone Valley
    4.6 miles away
    Solomon Pond Mall
    14.3 miles away
    Sturbridge Plaza
    15.0 miles away

    Culture

    Daniels Theater
    1.6 miles away
    Michelson Theater
    1.6 miles away
    Iris and B. Gerald Cantor Art Gallery,
    2.1 miles away
    Franklin Square Salon Gallery
    2.8 miles away
    Hanover Theatre
    2.8 miles away

    Restaurants

    Chopsticks
    0.9 miles away
    Super Chinese Buffet
    1.0 miles away
    Pho Bowl
    1.1 miles away
    Worcester Pizza Factory
    1.4 miles away
    Brisas Tropical Restaurant
    1.4 miles away

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    Google map of Parsons Hill Rehabilitation & Health Care Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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