Parmly On The Lake Margarets

Reviews for Parmly on the Lake, a senior living facility, present a mixed picture of experiences. Many reviewers express gratitude for the compassionate and high-quality care their loved ones received. Highlights include the facility's beautiful views, home-like feel, and a range of amenities such as a fitness center, swimming pool, art classes, and a chapel. The staff is frequently praised for being friendly, caring, and going above and beyond in their duties.

However, some reviews raise concerns about aspects of the facility and care. Criticisms include the physical condition of the building and rooms, described by some as old, dated, and not well-maintained, with issues such as holes in walls and poorly kept gardens. The shared rooms in the long-term care section have been noted for lacking privacy and adequate natural light. Additionally, there are complaints about the food quality and issues with laundry services, including lost personal items.

One review specifically mentions the challenge of staffing shortages, leading to delayed care and inadequate attention to residents' needs, such as regular turning for those at risk of pressure ulcers and timely catheter care. Another review expresses disappointment with a family service, feeling that it did not respectfully include all family members.

Despite these criticisms, many reviewers recommend Parmly on the Lake for its care quality, staff's attentiveness, and the overall environment. The facility is appreciated for its efforts to create a welcoming and supportive community for both residents and their families, especially during challenging times like the COVID-19 pandemic.