Parkwood Behavioral Health System

Negative Reviews:

• Several reviewers reported a lack of support for depression, leading to negative experiences.
• Some found the experience traumatic, citing verbal abuse and aggressive behavior from staff.
• Complaints about the facility included extreme water temperatures, rude workers, and disrespectful therapists.
• There were reports of threats to extend stays for negative feedback and restrictions on personal items.
• One reviewer described the environment as prison-like, advising parents to remove their children.
• Concerns were raised about patient dumping and unprofessional ethics.
• Issues with respect to gender identity, inappropriate religious pressure, and unprofessional behavior by a nurse were mentioned.
• Some called the facility a joke and suggested it should be audited for insurance fraud.

Positive Reviews:

• A few reviewers praised the polite staff and helpful therapists, noting improvements in their or their family member's condition.
• Positive mentions of the food and the ability to make friends during the stay.
• Some individuals highlighted specific staff members who provided exceptional care and support.
• One reviewer credited the facility with helping them achieve sobriety after a long struggle with alcoholism.
• Another shared a detailed positive experience, praising the group therapies, care, and support system that felt like a family.
• Several reviewers specifically recommended the Ivy Trails program for its supportive and caring environment.