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Parkway Hills Nursing & Rehabilitation

7760 Parkway Drive, La Mesa, CA 91942

Memory Care Nursing Home Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(619) 469-0124

Estimated Pricing

Studio
Estimated $3,959

Price Comparison

  • Average City Price: $3,966
  • Average State Price: $5,647
  • Average National Price: $5,673

    • Parkway Hills Nursing & Rehabilitation Description

    Parkway Hills Nursing & Rehabilitation is a community that offers memory care, nursing care and rehabilitation and is located in La Mesa, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.4 out of 10 making it the 12th highest rated community in the city out of 15 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in La Mesa

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in La Mesa

    Community Reviews

    5.9
    Parkway Hills Nursing & Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 47 reviews across the web

    Ranking

  • Ranking in City: 15 out of 16 communities in La Mesa
  • Ranking in State: 3242 out of 3640 communities in CA

    • Facility and Grounds B

    Care B

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Feedback:

    • Staff members, including therapists and nurses, are praised for being amazing, accommodating, kind, and helpful.
    • Several reviewers highlighted the personalized attention due to the smaller facility size.
    • Patients have reported improvements in their health and mobility, with one specifically mentioning regaining the ability to walk after 2 years.
    • Medications are distributed on time, and the care coordination for continued treatment has been appreciated.

    Negative Feedback:

    • Service speed, including food and nursing, is reported to be slow, attributed to low staffing levels.
    • One review describes the facility as having a constant unpleasant odor and questionable nursing practices.
    • Concerns about patient mistreatment and neglect, including inadequate room accommodations and serious health issues not being properly addressed.
    • Communication issues have been reported, with difficulty in reaching the facility by phone.
    • A vendor reported non-payment for services rendered, indicating potential administrative or financial issues.

    Mixed Feedback:

    • While some staff members were noted for their kindness, others were described as detached or unresponsive to needs and requests.
    • The facility's environment received mixed reviews, with some appreciating the smaller size for more personalized care, while others criticized the cleanliness and maintenance.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Rehabilitation services

    Nursing services

    Physical therapy

    Physician

    24-hour licensed nurses

    On-site rehabilitation

    Activities

    Daily activities

    Exercise classes

    Outings

    Gardening

    Movies

    Bingo

    Community Amenities

    Beautiful outdoor courtyard

    Room Amenities

    Home-like environment

    Dining

    Meal options

    Nutritious meals

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: Jan. 1, 1980
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 60
    Total current residents: 55
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 6
    Number of substantiated complaints: 16
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $23631

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-16 2022-10-12 F Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2022-09-16 2022-10-12 D Egress Deficiencies Have exits that are accessible at all times.
    2022-09-16 2022-10-12 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-12-20 2022-02-14 D Egress Deficiencies Have exits that are accessible at all times.
    2021-12-20 2022-02-14 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2021-12-20 2022-02-14 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-12-20 2022-02-14 E Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2021-12-20 2022-02-14 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-12-20 2022-02-14 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-12-21 2022-02-14 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-01-09 2020-01-27 D Construction Deficiencies Use approved construction type or materials.
    2020-01-09 2020-01-27 D Egress Deficiencies Install proper backup exit lighting.
    2020-01-09 2020-01-27 C Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2020-01-09 2020-01-27 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-12-20 2019-01-11 D Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2018-12-20 2019-01-11 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2018-12-20 2019-01-11 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2018-12-20 2019-01-11 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2018-12-20 2019-01-11 E Smoke Deficiencies Construct fire resistant interior walls.
    2018-12-20 2019-01-11 D Smoke Deficiencies Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
    2018-12-20 2019-01-11 E Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2018-12-20 2019-01-11 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-12-20 2019-01-11 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-12-20 2019-01-11 D Miscellaneous Deficiencies Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
    2018-12-20 2019-01-11 D Miscellaneous Deficiencies Have restrictions on the use of highly flammable decorations.
    2018-12-20 2019-01-11 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-12-20 2019-01-11 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-12-20 2019-01-11 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-01 2023-05-19 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2023-05-01 2023-05-19 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2023-05-01 2023-05-19 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-09-28 2022-09-29 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2022-09-28 2022-09-29 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-09-28 2022-09-29 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-09-12 2022-10-20 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2022-08-16 2022-08-26 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-12-17 2022-01-14 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2021-12-17 2022-01-14 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-12-17 2022-01-14 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-12-17 2022-01-14 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-12-17 2022-01-14 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2021-12-17 2022-01-14 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-12-17 2022-01-14 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2021-12-17 2022-01-14 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-12-17 2022-01-14 D Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2021-12-17 2022-01-14 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-12-17 2022-01-14 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-12-17 2022-01-14 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-12-17 2022-01-14 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-12-17 2022-01-14 E Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2021-12-17 2022-01-14 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-17 nan B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2022-07-08 2022-07-14 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-07-08 2022-07-14 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-01-25 2022-02-11 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-09-29 2021-10-27 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2021-09-29 2021-10-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-11-21 2019-12-20 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-11-21 2019-12-20 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-11-21 2019-12-20 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2019-11-21 2019-12-20 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-11-21 2019-12-20 E Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2019-11-21 2019-12-20 D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2019-11-21 2019-12-20 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-11-21 2019-12-20 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-11-21 2019-12-20 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2019-11-21 2019-12-20 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2021-06-14 2021-07-09 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-05-21 2021-06-09 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-05-21 2021-06-09 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-03-01 2021-03-22 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2021-03-01 2021-03-22 E Resident Rights Deficiencies Prepare residents for a safe transfer or discharge from the nursing home.
    2021-03-01 2021-03-22 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2021-03-01 2021-03-22 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2021-01-20 2021-02-26 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2020-11-09 2020-11-27 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2018-11-08 2019-01-07 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2018-11-08 2019-01-07 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-11-08 2019-01-07 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2018-11-08 2019-01-07 D Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2018-11-08 2019-01-07 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-11-08 2019-01-07 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2018-11-08 2019-01-07 D Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Fines

    Fine Date Fine Amount
    2017-10-04 $198,289
    2021-05-21 $23,631
    2021-05-21 $22,320

    What is in the Neighborhood

    General Area Overview
    • The closest city is La Mesa which is 0.7 miles away and has a population of 60,089 (large town).
    • The average income is $68,175, which is high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 59
      • Average Temperature: 68.4
      • Day Breakdown: The area gets 63 days of rain and 301 days of sun
      • Precipitation: 0.5 inches a year

    Health and Safety Overview
    • The crime rate is 4.93 per 100 people which is high compared to other cities.
      • Violent Crime: 1.06 incidents per 100 people
      • Property Crime: 2.68 incidents per 100 people
      • Drug-Related Crime: 0.5 incidents per 100 people
    • The average life expectancy in zip code is 80.76 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 156.0, Moderate Days 120.0, Unhealthy for Sensitive Groups Days 6.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Costco
    0.3 miles away
    Vons
    0.5 miles away
    Vine Ripe Market
    0.6 miles away
    Frasier Farms
    0.8 miles away
    Sprouts Farmers Market
    1.1 miles away

    Transportation

    70th Street
    0.7 miles away

    Bus Stations

    Lake Murray Boulevard & Maryland Avenue
    0.6 miles away

    Banks

    Wells Fargo
    0.4 miles away
    Bank of America
    1.1 miles away
    California Bank & Trust
    1.2 miles away
    Chase
    2.3 miles away
    U.S. Bank Branch
    2.4 miles away

    Hospitals

    Alvarado Parkway Institute Behavioral Health System
    0.8 miles away
    Sharp Grossmont Hospital
    1.3 miles away
    Alvarado Hospital
    1.5 miles away
    Crestwood Behavioral Health San Diego
    3.3 miles away
    Kaiser Permanente Zion Medical Center
    3.9 miles away

    Pharmacies

    La Mesa Pharmacy
    1.0 miles away
    CVS Pharmacy
    2.1 miles away
    Walgreens
    2.4 miles away
    Walmart Pharmacy
    2.7 miles away
    Rite Aid
    4.0 miles away

    Dentists

    Palm Dental Group
    2.9 miles away
    Dental Arts San Diego
    3.9 miles away
    Korel Family Dentistry
    4.3 miles away
    Family Dental Groups
    5.2 miles away
    Dental Arts of Spring Valley
    5.4 miles away

    Parks

    Aztec Park
    0.2 miles away
    La Mesa
    0.4 miles away
    Sunset Park
    0.6 miles away
    MacArthur Park
    0.7 miles away
    Mission Trails Regional Park
    0.7 miles away

    Places of Worship

    Mission Basilica San Diego de Alcala
    4.5 miles away

    Shopping

    Grossmont Center North
    0.8 miles away
    Trolley Town Center
    0.9 miles away
    8800 Grossmont Blvd
    1.2 miles away
    Hawthorne Crossings
    7.5 miles away
    Westfield Plaza Bonita
    8.3 miles away

    Culture

    La Mesa Memorial Fine Arts Center
    0.7 miles away
    SDSU Open Air Theater
    2.4 miles away
    Mt. Helix Amphitheater
    2.8 miles away
    Young Actors Theatre
    3.0 miles away
    Stagehouse Theatre
    3.0 miles away

    Restaurants

    Outback Steakhouse (closed)
    0.5 miles away
    El Cilantro
    0.6 miles away
    The Grill at Vine Ripe
    0.6 miles away
    Chili's
    0.7 miles away
    Pizza Hut
    0.8 miles away

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    Google map of Parkway Hills Nursing & Rehabilitation

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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