Parkview Retirement & Assisted Living Residence

Positive Reviews:

• Many reviewers are impressed with the caring, thoughtful, and professional staff, highlighting their kindness and dedication.
• The facility is praised for its cleanliness, well-maintained grounds, and lack of unpleasant odors.
• Residents enjoy a variety of activities, including craft shows and outdoor events, with opportunities for social interaction.
• The dining experience is frequently mentioned as a positive aspect, with good food and accommodating dining staff.
• Several reviewers appreciate the independence offered to residents, alongside the necessary support and care.
• The building and its location are described as beautiful, with scenic views and nicely kept surroundings.

Negative Reviews:

• Some reviews express concern over neglectful behavior towards residents, especially noted during the Covid pandemic.
• There are complaints about the facility charging extra for levels of care without providing adequate service, attributing the extra costs to corporate profits.
• Critics claim the staff-to-resident ratio is misrepresented, with insufficient caregivers for the number of residents.
• Housekeeping quality and the overall state of the building maintenance are criticized by some, with one review mentioning a pervasive urine odor.
• Concerns are raised about the facility's capability to care for residents with dementia, serious medical issues, or those requiring hands-on care, citing instances of neglect and serious falls.

Overall:

Parkview Senior Living receives mixed reviews. While many praise the facility for its staff, cleanliness, and resident activities, others raise serious concerns about neglect, staffing issues, and the level of care provided. Prospective residents and their families may want to consider these points carefully.