Parkside Assisted Living

Positive Reviews:

• Many reviewers praise Parkside Assisted Living for its exceptional management, caring and dedicated staff, and the variety of activities available for residents.
• Residents enjoy delicious, home-cooked meals and the facility is well-maintained, contributing to a marvelous life experience for seniors.
• The community has won the Best of DeForest award for five consecutive years, highlighting its outstanding services and care.
• Staff members, including those at the front desk and in the kitchen, are noted for their warmth, genuine affection, and ability to create a family-like atmosphere.
• Some reviewers have personal connections to residents who have lived happily at Parkside, describing the last years of their loved ones' lives as their happiest.
• Employees express satisfaction with the management and the overall working environment, indicating a positive atmosphere for both staff and residents.

Negative Reviews:

• A few reviewers express disappointment with the facility, citing concerns about staff and management behavior, including sharing personal and inaccurate information about staff members and showing favoritism.
• There are allegations of unprofessionalism and a lack of genuine care for the residents, with accusations that the facility views new residents primarily as sources of income.
• Recent changes in management have been linked to a decline in the quality of care, including missed meals and medication errors, raising concerns about staff shortages and overall management.

Conclusion:

While Parkside Assisted Living receives a mix of reviews, the majority highlight the facility's caring staff, variety of activities, and quality of life provided to residents. However, there are significant concerns regarding recent management changes and their impact on the quality of care. Prospective residents and their families may want to consider these factors when making a decision.