Park Terrace Nursing And Rehabilitation Center

Reviews of the senior living facilities present a mixed picture, highlighting both commendable care and significant areas for improvement.

• Several reviewers commend the care and attention provided to their family members, noting staff kindness and helpfulness, and the quality of care received over the years.
• Positive remarks also include appreciation for the activities and outings organized for residents, such as trips to the zoo, shopping, and baseball games, contributing to a vibrant community life.
• Some reviewers specifically praise the staff at Park Terrace for their dedication and the positive changes observed under new management, indicating a trajectory of improvement and a welcoming atmosphere.
• However, there are significant concerns raised about the quality of food, cleanliness, and maintenance of the facilities. Complaints include unappetizing meals, unattended reception areas, and rooms in disarray.
• Staffing issues are a recurring theme, with reports of insufficient staff leading to delayed responses to resident needs, and in some cases, affecting the quality of care.
• Communication problems between staff, administration, and families are highlighted, alongside instances of unprofessional behavior and lack of accountability.
• One particularly distressing review describes a lack of adequate medical and rehabilitative services, unmanaged resident behavior, and overall poor living conditions, suggesting an urgent need for oversight and improvement.

Overall, while there are instances of excellent care and dedicated staff, the reviews suggest a need for consistent quality improvements, better staffing, and enhanced communication to ensure the well-being and satisfaction of all residents.