Park Terrace Health Campus

The reviews for this senior living facility are mixed, with some highlighting excellent care and others pointing out significant areas of concern. Positive comments mention the caring and professional staff, good food, and a clean environment. Many reviewers appreciate the comprehensive care their loved ones received, including rehabilitation services, and the sense of community and family the facility fosters.

However, there are several negative reviews that raise serious issues. Some family members report neglect, unresponsiveness to call lights, and a lack of attention to special dietary needs, leading to further health complications. There are complaints about the facility's communication with families, particularly regarding the well-being of residents. Instances of inadequate care, such as not assisting residents in a timely manner and not maintaining personal hygiene, are also mentioned. Concerns about medication errors and the overall management of the facility were raised, including a lack of proper documentation and failure to engage residents in activities.

While some reviewers have had positive experiences, praising the staff's kindness and the facility's amenities, others suggest a decline in the quality of care over time. The mixed feedback indicates that experiences can vary greatly, and potential residents and their families should carefully consider all aspects of care and communication when choosing a senior living facility.