Park Senior Villas At La Canada - Villa M

Park Senior Villa has received numerous positive reviews highlighting the compassionate and professional management and staff, personalized care plans, and the welcoming, home-like environment. Many reviewers have praised the facility for its efforts in making residents feel at home, including personalized activities and attentive care. The staff, including specific mentions of Isabella, Lorell, and Erica, have been commended for going above and beyond in their duties to ensure residents are happy and well-cared for.

Several reviews have noted the facility's effective communication with families, especially during the challenging times of the COVID-19 pandemic, and its ability to keep residents safe and engaged. The inclusion of pets and personal furniture has been highlighted as a significant advantage, making the transition easier for new residents. The facility's setting, described as beautiful and graceful, along with its clean environment and smiling faces, has been appreciated by visitors and families alike.

However, there have been some negative experiences reported, including concerns about care plans, safety evacuation plans, staff behavior, and management issues. One review mentioned a lack of proper care and attention to residents' needs, while another expressed dissatisfaction with the working conditions and treatment of employees.

Overall, Park Senior Villas has been highly recommended by many for its exceptional care, beautiful environment, and the dedicated staff's efforts to provide a loving and secure home for residents. The few negative reviews highlight areas for potential improvement, particularly in staff management and resident care protocols.