Park Senior Villas At La Canada - Villa K

Park Senior Villa has received numerous positive reviews highlighting the compassionate and professional management and staff, personalized care plans, and the welcoming, home-like environment. Many reviewers have praised the facility for its efforts in making transitions smooth for new residents, especially those in need of memory care. The staff's dedication to creating a comfortable and engaging atmosphere, including personalized activities like tennis table for residents, has been noted as a significant positive.

Specific staff members have been commended for their professionalism, personability, and dedication to ensuring residents' happiness and well-being. The facility's approach to care, including the handling of the COVID-19 pandemic, has been described as exceptional, with specific praise for their communication with families, timely follow-up on issues, and the overall quality of patient services.

However, there are some negative reviews as well. Concerns have been raised about the lack of care plans, safety evacuation plans, and issues with staff behavior, including reports of staff sleeping during shifts and medication management problems. Some reviews also mention dissatisfaction with management and the overall quality of care provided to residents.

Despite these concerns, many families have shared heartwarming stories of their loved ones finding a safe, caring, and engaging community at Park Senior Villas. The facility's setting, the quality of meals, and the personal attention to residents' needs and interests, including allowing pets and personal furniture, have been highlighted as reasons for their satisfaction.

In summary, while Park Senior Villas has received some criticism, the majority of reviews are overwhelmingly positive, with many families expressing gratitude for the care and support their loved ones have received.