Park Senior Villas At La Canada - Villa I

Park Senior Villa receives high praise for its management, staff, and the quality of care provided to residents, particularly those in need of memory care. Many reviewers highlight the compassionate and personalized approach to care, noting the staff's efforts to make transitions smooth and to engage residents in activities that interest them. The facility is described as feeling like home, with a welcoming environment and a focus on ensuring residents are happy and well taken care of.

Specific staff members are mentioned for their professionalism and personability, going above and beyond in their roles. The sense of community and the family-like atmosphere of the facility are frequently mentioned, with staff genuinely caring for residents. The quality of patient care services is considered exceptional, with effective communication and a proactive approach to addressing issues.

During the challenging times of the COVID-19 pandemic, Park Senior Villas is commended for its outstanding job in keeping residents safe and engaged. The staff's responsiveness and care are highlighted, with special mentions of efforts to accommodate personal interests and ensure the well-being of residents.

However, there are criticisms regarding the lack of care plans and safety evacuation plans, staff disappearing or sleeping during shifts, medication management issues, and a perceived lack of management follow-through. One review specifically advises against working for the company due to alleged violations of laws and employee rights, including issues with pay and working conditions.

Despite these criticisms, many families express gratitude for the care their loved ones receive, noting improvements in their health and well-being since moving to Park Senior Villas. The facility's setting, the quality of food, and the ability to keep personal pets and furniture are appreciated. The peace of mind provided to families, knowing their loved ones are in a safe and caring environment, is invaluable.