Park Senior Villas At La Canada - Villa H

Park Senior Villa has received numerous positive reviews highlighting the compassionate and professional management, staff, and the quality of care provided to residents. Many reviewers have praised the facility for its personalized approach to care, especially for those requiring memory care. The staff's efforts to make transitions smooth and to engage residents in activities tailored to their interests, such as providing a tennis table for a resident, have been particularly appreciated.

Several reviewers have commended specific staff members for going above and beyond in their roles, ensuring residents are happy and well-cared for. The facility's environment has been described as beautiful, welcoming, and home-like, contributing to a positive living experience for residents.

During the challenging times of the COVID-19 pandemic, Park Senior Villas was lauded for its exceptional job in keeping residents safe and engaged. The staff's responsiveness to concerns and inquiries was also highlighted as a strong point.

However, not all reviews were positive. One review criticized the facility for not having proper care plans in place and for issues with staff behavior and management follow-through. Another review expressed disappointment with the facility's handling of temperature control and perceived attitude when addressing concerns.

Despite these criticisms, many families have shared heartwarming stories of their loved ones receiving excellent care, regaining health and happiness, and even forming new relationships within the community. The facility's ability to accommodate personal belongings and pets was also mentioned as a significant factor in making residents feel at home.

On the other hand, a negative review from a former employee raised concerns about labor law violations, payment issues, and overall staff treatment, suggesting potential areas for improvement in staff management and resident care.

In summary, Park Senior Villas is highly recommended by many for its caring staff, beautiful setting, and personalized approach to resident care, though it also faces some criticisms regarding management and staff issues.