Park Louisville

Reviews of the senior living facility have shown a mix of experiences, with many highlighting positive changes under new management, while others express concerns over staffing and care quality.

• Several reviewers have praised the new management for their transparency, communication, and genuine care for residents and their families.
• Positive remarks have been made about the facility's welcoming atmosphere, the dedication of the staff, and the variety of activities available for residents.
• Some staff members have expressed pride in working at the facility, noting the love and care that permeates the environment.
• However, there have been reports of staffing issues, with some mentioning specific instances of poor attitude and negligence.
• Concerns have been raised about the safety and well-being of residents, including a serious incident where a resident was not promptly attended to after falling.
• Despite these issues, many have noted improvements in the facility over time, including better food, cleanliness, and friendliness of the staff.
• Some reviewers have recommended the facility highly, citing the staff's attentiveness and the positive impact on their loved ones' lives.
• There are mixed opinions on the facility's management and care quality, with some calling for a return to previous management due to perceived declines in service.

Overall, while there are areas of concern that need addressing, many reviewers have found the facility to be a caring and welcoming place for their loved ones.