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Park Highlands Nursing & Rehabilitation Center
711 Lucas St, Athens, TX 75751
For Pricing & Availability
(800) 780-8101To Reach a Resident
(903) 675-8538Estimated Pricing
Price Comparison
Park Highlands Nursing & Rehabilitation Center Description
Park Highlands Nursing & Rehabilitation Center is a community that offers nursing care and is located in the town of Athens, Texas. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.5 out of 10 making it the 7th highest rated community in the city out of 7 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Athens
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Reports of neglect including not providing therapy, medication, or basic care.
- Staff described as rude, unhelpful, and unprofessional, with instances of hanging up on callers and using profanity.
- Communication issues with staff not answering phones or responding to patient needs in a timely manner.
- Concerns about patient safety, including high fall risks and inadequate supervision.
- Complaints about the physical therapy pushing patients beyond their limits.
- Issues with food not meeting dietary restrictions.
Positive Reviews:
- Some patients and family members report excellent care and rehabilitation services.
- Staff members, including nurses and CNAs, are praised for being caring and going above and beyond.
- Facility cleanliness and maintenance are highlighted positively, especially in the east wing.
- Rehabilitation successes noted, with patients making significant physical improvements.
- Overall, some reviewers recommend the facility based on their positive experiences with staff and rehabilitation services.
Mixed Reviews:
- While some staff members are described as friendly and helpful, others are criticized for their attitude and lack of professionalism.
- Concerns about COVID-19 protocols and rooming arrangements.
- Administrative staff and management receive both praise and criticism regarding their handling of patient care and communication.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 4
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Nov. 11, 1994
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 132
Total current residents: 46
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $10049
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-07 | 2023-03-20 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-03-07 | 2023-04-10 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-03-07 | nan | C | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2021-12-14 | 2021-12-31 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-12-14 | 2021-12-31 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-12-14 | 2021-12-31 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-12-14 | 2021-12-31 | C | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2021-12-14 | 2021-12-31 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-09-25 | 2020-10-17 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2020-09-25 | 2020-10-17 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2020-09-25 | 2020-10-17 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-09-25 | 2020-10-17 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2020-09-25 | 2020-10-17 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-09-25 | 2020-10-17 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-09-25 | 2020-10-17 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2020-09-25 | nan | C | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-09-23 | $10,049 |
What is in the Neighborhood
- The closest city is Athens which is 1.1 miles away and has a population of 12,788 (small town).
- The average income is $53,484, which is low compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 49
- Average Temperature: 68.1
- Day Breakdown: The area gets 158 days of rain, 1 days of snow and 204 days of sun
- Precipitation: 1.8 inches a year
- The crime rate is 3.64 per 100 people which is average compared to other cities.
- Violent Crime: 0.75 incidents per 100 people
- Property Crime: 2.28 incidents per 100 people
- Drug-Related Crime: 0.34 incidents per 100 people
- The average life expectancy in zip code is 75.45 years old, which is very low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Save-A-Lot
0.5 miles awayBrookshire's
1.2 miles awayWalmart Supercenter
1.6 miles awayMike's Surplus Sales
2.9 miles awayMurchison General Store
8.3 miles awayNone Found
None Found
Banks
Texas Trust Credit Union
0.2 miles awayProsperity Bank
0.4 miles awaySpirit of Texas Bank
1.1 miles awayVeraBank
1.1 miles awayFirst State Bank
1.3 miles awayHospitals
East Texas Medical Center - Athens
1.2 miles awayPharmacies
Brookshire's Pharmacy
1.2 miles awayMaxwell Pharmacy
22.2 miles awayBrookshire's
24.6 miles awayDentists
Athens Advanced Dental
0.3 miles awayBudget Dental
19.3 miles awaySensible Dentistry
24.2 miles awayLegacy Dental Group
24.4 miles awayParks
Cain Civic Center Park
0.1 miles awayCentral Park
0.5 miles awayKiwanis City Park
0.6 miles awayColeman Park
0.7 miles awayGinger's Park
1.1 miles awayNone Found
None Found
Culture
Ben Creative Art Center
19.4 miles awayRestaurants
Hunan Buffet
0.5 miles awayKen's Pizza Parlor
0.6 miles awayJulio's Market Chicken & Fish
1.1 miles awayApplebee's
1.2 miles awayThe Jalepeno Tree
1.2 miles awayGet exact pricing & check availability
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Disclaimer
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