Paramount Senior Living At Cranberry

Positive Reviews:

• Many reviewers praise the facility for its excellent care, especially for dementia patients, highlighting the attentive and affectionate staff, clean environment, and engaging activities.
• Family members of residents have noted the facility's ability to provide peace of mind, with one reviewer mentioning it as "God's gift" to their family.
• The staff's professionalism and compassion were frequently mentioned, with specific instances of staff going above and beyond to make residents feel comfortable and cared for.
• Several reviewers appreciated the facility's cleanliness, the quality of food, and the variety of activities available for residents.
• Emergency admissions were handled efficiently and compassionately, providing relief to families in stressful situations.

Negative Reviews:

• One reviewer had a negative hiring experience, stating they were never called back after an interview despite being told they would be.
• There were serious allegations of neglect and mismanagement, including a claim that a resident passed away due to lack of timely checks and another mentioning inappropriate behavior by staff.
• Concerns were raised about the reliance on agency staff for resident care and restrictions on activities for certain residents.
• One review suggested that positive reviews might be incentivized and highlighted issues with management and staff behavior.

Mixed Feedback:

• While many reviews are overwhelmingly positive, praising the staff and the care provided, there are significant concerns raised by others regarding management practices and the quality of care in some instances.
• The facility is recommended by several reviewers for the care of loved ones, but others urge caution based on their negative experiences.