Palomar Heights Post Acute Rehab

The reviews for the senior living facility present a mixed picture, with some highlighting positive experiences and others expressing serious concerns. A number of reviews criticize the facility for inadequate care, mentioning instances of neglect, such as unattended health issues leading to hospitalization, mismanagement of medication, and poor hygiene practices. Complaints about the staff being rude, inattentive, and unprofessional are recurrent themes. There are alarming accounts of patients receiving the wrong medication, experiencing delays in receiving assistance, and suffering from a lack of basic care.

Conversely, some reviews praise the facility for its caring and professional staff, cleanliness, and the quality of rehabilitation services provided. Positive experiences include appreciation for the facility's efforts to create a pleasant atmosphere, the provision of privacy, and the availability of enrichment activities. The staff's dedication during challenging times, such as the COVID-19 pandemic, was also commended. Improvements in the facility, including new flooring and decorations, were noted, alongside a high CMS rating and successful prevention of serious outbreaks.

Overall, the reviews suggest a disparity in experiences at the facility, ranging from highly satisfactory to deeply troubling. Prospective residents and their families may want to consider these varied experiences and conduct thorough research or visits to make an informed decision.