📞 Call for pricing and availability: (800) 780-8101
Palolo Chinese Home
2459 10Th Avenue, Honolulu, HI 96816
For Pricing & Availability
(800) 780-8101To Reach a Resident
(808) 737-2555Estimated Pricing
Price Comparison
Palolo Chinese Home Description
Palolo Chinese Home is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is about 4.6 miles outside the town of East Honolulu, Hawaii. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.7 out of 10 making it the 19th highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Honolulu
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Honolulu
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- The facility includes a 2-story older wing, a 1-story new wing, and an administration building, with an interesting history documented in their archives.
- Highly recommended for adult day care and rehabilitation services, with good nursing care and a variety of activities including nail painting and big band performances.
- Spacious rooms and friendly nurses, with some reviewers enjoying volunteering at the facility.
- Home care services received praise for providing kind, caring, and helpful caregivers, leading to a decision to continue services long-term.
Negative Reviews:
- Concerns about resident safety, including lack of guardrails on beds leading to falls.
- Reports of abuse and neglect, with complaints about the facility allowing abuse and not addressing concerns raised by staff and visitors.
- Issues with cleanliness and staffing, including unclean bathrooms and insufficient nursing staff for the number of patients.
- Complaints about the quality of care, including not using water for cleaning residents and not assisting with feeding as needed.
- Some reviewers found the environment unwelcoming, citing experiences of rudeness and racism among staff.
Mixed Feedback:
- While some aspects of the facility and care received positive feedback, significant concerns were raised about safety, cleanliness, and the quality of care.
- Personal experiences varied greatly, with some expressing satisfaction with the services provided, and others advising against placing loved ones in the facility.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 13, 2008
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 113
Total current residents: 91
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 5
Total cost of fines: $86841
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-22 | 2022-05-19 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-04-22 | 2022-05-19 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-04-22 | 2022-05-19 | D | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2022-04-22 | 2022-05-19 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-04-22 | 2022-05-19 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-02-24 | 2021-06-18 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-02-24 | 2021-06-18 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-02-24 | 2021-06-18 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-02-24 | 2021-06-18 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-01 | 2022-12-14 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-22 | 2022-05-20 | D | Resident Rights Deficiencies | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
| 2022-04-22 | 2022-07-15 | D | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2022-04-22 | 2022-05-20 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2022-04-22 | 2022-05-20 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-04-22 | 2022-05-20 | F | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2022-04-22 | 2022-05-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-04-22 | 2022-05-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-04-22 | 2022-05-20 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-04-22 | 2022-05-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2022-04-22 | 2022-05-20 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-04-22 | 2022-05-20 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-04-22 | 2022-07-15 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-22 | 2022-05-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-04-22 | 2022-07-15 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2022-04-22 | 2022-05-20 | D | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-04-22 | 2022-07-15 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-04-22 | 2022-05-20 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-04-22 | 2022-05-20 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-04-22 | 2022-05-20 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-04-22 | 2022-05-20 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2022-04-22 | 2022-05-20 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2022-04-22 | 2022-07-15 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-22 | 2022-05-20 | F | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-04-22 | 2022-05-20 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-02-26 | 2021-04-21 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-02-26 | 2021-04-21 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-02-26 | 2021-04-21 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-02-26 | 2021-04-21 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-02-26 | 2021-04-21 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2021-02-26 | 2021-04-21 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-02-26 | 2021-04-21 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-09-24 | 2020-11-19 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-09-24 | 2020-11-19 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-12 | 2021-02-19 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2021-01-12 | 2021-02-19 | G | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-01-12 | 2021-02-19 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-01-12 | 2021-02-19 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-01-12 | 2021-02-19 | G | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2021-01-12 | 2021-02-19 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-02-01 | 2019-03-22 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-02-01 | 2019-03-22 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-02-01 | 2019-03-22 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-02-01 | 2019-03-22 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-23 | $47,125 |
| 2020-06-23 | $25,375 |
| 2020-09-24 | $20,000 |
| 2021-01-12 | $51,170 |
| 2021-01-25 | $650 |
| 2021-02-26 | $14,027 |
| 2022-03-07 | $994 |
| 2022-03-07 | $987 |
What is in the Neighborhood
- The closest city is East Honolulu which is 4.6 miles away and has a population of 49,914 (mid sized town).
- The average income is $98,115, which is very high compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 72
- Average Temperature: 76.6
- Day Breakdown: The area gets 237 days of rain and 127 days of sun
- Precipitation: 1.3 inches a year
- The crime rate is 4.5 per 100 people which is high compared to other cities.
- Violent Crime: 1.07 incidents per 100 people
- Property Crime: 2.74 incidents per 100 people
- Drug-Related Crime: 0.18 incidents per 100 people
- The average life expectancy in zip code is 81.29 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 181.0, Moderate Days 0.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway
1.5 miles awayFoodland
1.7 miles awayTimes Supermarkets
1.8 miles awayTimes
1.8 miles awayWhole Foods Market
1.8 miles awayNone Found
Bus Stations
3174
1.7 miles away3173
1.7 miles away3078
1.7 miles away3076
1.7 miles away3058
1.7 miles awayBanks
First Hawaiian Bank
1.5 miles awayBank of Hawaii
1.6 miles awayCentral Pacific Bank
2.3 miles awayFirst Hawaiian Bank University Branch
2.6 miles awayUniversity of Hawai'i Federal Credit Union
2.9 miles awayHospitals
Kapi'olani Medical Center for Women and Children
3.0 miles awayShriners Hospitals For Children
3.1 miles awayStraub Clinic and Hospital
4.1 miles awayThe Queen's Medical Center
4.3 miles awayRehab Hospital of the Pacific
4.5 miles awayPharmacies
Longs Drugs
1.6 miles awayWalgreens
2.2 miles awayPharmanutra Incorperated
4.4 miles awayDentists
Young Medical Dental Building
3.8 miles awayDowntown Dental Group
4.8 miles awayHawaii Orthodontist
16.9 miles awayParks
Maunalani Heights
0.2 miles awayRound Top Forest Reserve
0.5 miles awayPalolo Valley Recreational Park
0.6 miles awayWaʻahila Ridge State Recreation Area
0.7 miles awayMauumae Nature Park
1.0 miles awayNone Found
Shopping
Manoa Marketplace
1.5 miles awayKahala Mall
1.8 miles awayThe Avenue Shops
2.2 miles awayRoyal Hawaiian Center
3.3 miles awayAla Moana Center
3.6 miles awayCulture
Manoa Valley Theatre
1.6 miles awayKennedy Theatre
1.9 miles awayBakken Auditorium
2.0 miles awayJohn Young Museum of Art
2.1 miles awayAndrews Amphitheater
2.1 miles awayRestaurants
Bangkok Chef
1.5 miles awayIsland Burger
1.6 miles awayManoa BBQ
1.6 miles awayManoa Sushi
1.6 miles awaySerino's
1.6 miles awayGet exact pricing & check availability
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