Palo Pinto Nursing Center

The reviews for the senior living facility present a mixed picture, with many highlighting the positive aspects and a few expressing dissatisfaction. Positive comments frequently mention the friendly and caring staff, with specific individuals being praised for their warmth, professionalism, and dedication to residents' well-being. The facility is described as having a warm, friendly environment that feels like home, with a strong sense of community where everyone knows each other. The nursing, dietary, housekeeping, activities, and therapy departments receive high marks for their quality and the fun, engaging activities provided to residents.

Several reviewers, including both family members of residents and staff, commend the facility for its excellent care, communication, and the overall positive environment. The staff is noted for going above and beyond in their duties, creating a family-like atmosphere and ensuring residents and their families are well-informed and involved in care plans. The rehabilitation team, in particular, is highlighted for their outstanding work in helping residents recover and return to their routines.

However, there are criticisms as well, with one review expressing severe dissatisfaction with the cleanliness, food quality, and staff behavior, mentioning issues such as pests and a lack of care. Another review describes the facility as unprofessional, with complaints about the smell and staff behavior, though it does mention a positive interaction with a staff member who stood out for her professionalism.

Overall, while the majority of reviews are positive, praising the facility for its caring staff, engaging activities, and quality of care, there are concerns about professionalism and cleanliness that potential residents and their families may want to consider.